WSECU is a member-owned credit union serving the people of Washington State. Members describe it as the best they have ever seen, with incredible and friendly customer service that goes above and beyond. They report fantastic experiences, noting the credit union is always there to support you. Specific praise includes how easy they are to work with on a loan and that fraudulent claims are resolved incredibly fast, often overnight instead of in the quoted timeframe. For new members, WSECU provides thorough explanations and helps them save money and better their finances for larger opportunities in life. Members appreciate the more options available compared to other banks. Practical benefits include lower fees, banking anywhere and anytime, and convenient new locations. Their connection to a shared network allows for easy cash access. Members feel proud to be part of this credit union, knowing their dollars go right back into the community, and look forward to banking with WSECU for many years to come.
I love the Chehalis Branch! I have been with them for a little over a year now and am so impressed with the customer service I receive from the tellers, drive through, and loan department! They are all very friendly and personal, extremely helpful and hardly ever have to wait in line to be helped! 5 star plus!!
March 2024
I love WSECU!! I’ve been in a couple times the last few weeks and every time Kassy has helped me, she has incredible customer service and goes above and beyond!
February 2024
They have friendly tellers. Was easy to work with on a loan in the past. They’re part of the network with BECU so I can go inside and transfer/pull out cash from that account (or use atm without a fee). New location is so much more convenient.
