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March 2025 by Ms. J H
I moved from the west side 4 years ago and decided to continue banking with Chase. In every transaction I have initiated, whether legal matters, money transfers, estate issues, sorting through errors on my part, or simply banking, deposits and withdrawals, I have found the service provided and the accuracy of their actions wonderful. I am a senior citizen and sometimes make mistakes and/or am disorganized but I have always found the tellers and managers to be patient and respectful. I realize that some unique services require that the customer set an appointment but that makes sense when you live in a small community and hiring competent people can be difficult. I choose to be understanding and flexible with that. Wherever I live,because of my experience in Chelan, I would choose to stay with Chase bank.
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January 2025 by J F
Always nice to me.
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August 2024 by Katy Fiala
Just don’t bank at this location. Go to literally any other bank in chelan. Rude staff, terrible customer service and just plain lazy staff. I needed help walked into an empty bank, not one customer and I was told they were too busy and I needed to come back hours later. I ran a publicly traded company I would have fired every single one of those employees. Just save yourself the trouble and bank somewhere else.
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August 2024 by Katy Bruce
Do not bank here! The staff are rude and inconsiderate if you are from out of town or if they do not “know” you. Horrible customer service. WaFed is next door use a local bank that knows how to treat their customers with respect.
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May 2021 by Denice Davidson (Nee-Cee)
I love this bank. Everyone is so nice and don't mind that extra mile to help.
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May 2021 by Freddy L
Excellent service and great people! I've dealt with this branch on both a personal and business level. They look out for you and go the extra mile to meet your needs. Truly, Chase Bank is by far the best bank of many I've experienced. Truly appreciate their warm welcoming smiles and service. Tops!
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August 2020 by Freddy L Robinson
Excellent service and great people! I've dealt with this branch on both a personal and business level. They look out for you and go the extra mile to meet your needs. Truly, Chase Bank is by far the best bank of many I've experienced. Truly appreciate their warm welcoming smiles and service. Tops!
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July 2020 by Gabriela Delgado
(Translated by Google) Excellent service in English and Spanish(Original)Un excelente servicio en inglés y español
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May 2020 by Gaby Delgado
(Translated by Google) Excellent service in English and Spanish