Les Schwab Tire Center in Chelan provides tires, wheels, batteries, and automotive repairs like alignment and brake services, standing behind everything they sell. Customers consistently report great staff and great service, describing employees as very helpful and appreciative of the excellent job they do. The store is noted for getting vehicles in on time and completing work pretty quickly. Many reviews highlight exceptional customer service focused on making the experience flawless. This includes diligently addressing issues, such as rebalancing tires multiple times, identifying defective tires, and ultimately replacing a full set to ensure customer satisfaction with no hassle. This ease of problem-solving is a key strength. The team is also commended for honesty, such as diagnosing a simple valve stem issue instead of selling an unnecessary part, and for being reasonably priced. This integrity has earned loyalty, with some customers choosing this location over others. While most experiences are positive, one note mentions that online booking can be unsupported, sometimes leading to a service mix-up. Overall, the Chelan branch is highly recommended for its helpful staff, honest service, and commitment to resolving any concern.
Excellent response and service. I had my rear brakes wear down quickly due to my heavy load, while moving back to the area. They fit me in for a last minute appointment and were able to quickly get the parts and repairs done.
This location will be my new store to handle my service.
