Les Schwab Tire Center in Chelan provides tires, wheels, batteries, and automotive repairs like alignment and brake services, standing behind everything they sell. Customers consistently report great staff and great service, describing employees as very helpful and appreciative of the excellent job they do. The store is noted for getting vehicles in on time and completing work pretty quickly.
Many reviews highlight exceptional customer service focused on making the experience flawless. This includes diligently addressing issues, such as rebalancing tires multiple times, identifying defective tires, and ultimately replacing a full set to ensure customer satisfaction with no hassle. This ease of problem-solving is a key strength. The team is also commended for honesty, such as diagnosing a simple valve stem issue instead of selling an unnecessary part, and for being reasonably priced. This integrity has earned loyalty, with some customers choosing this location over others. While most experiences are positive, one note mentions that online booking can be unsupported, sometimes leading to a service mix-up. Overall, the Chelan branch is highly recommended for its helpful staff, honest service, and commitment to resolving any concern.
We were on a trip and had a slow leaking tire. They got us in right away and patched a small hole and were out in fifteen minutes ! And they didn't change us a dime ! Thanks for Quick and Great service !
June 2026
Got talked into buying a nice set of new tires they were selling and when they didnt perform the expected mileage I was given 25 percent off a new set to make up for it. Came back 6 months later and they still honored that. That's good business
December 2025
Great customer service, easy to get service scheduled and always quality work.
