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August 2023 by L J.
This deli has the worst customer service I have ever experienced. When they are not actively avoiding customers they are rude, impatient and disrespectful. This attitude is not only displayed to their customers but to other employees behind the counter. Their negative attitude seems to permeate through all of the deli staff. Sadly, I try to avoid the deli at all costs.
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August 2023 by Alana D.
What's there to say? I mean, it's a Safeway. They have all the stuff you need for your Air B or hotel fridge. However I received excellent help from management there, after not saving a work related receipt, they dug into records so we could be reimbursed. Thanks for your very helpful service!
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August 2023 by Marlene J.
I was in Chelan on Tuesday. My friends and I wanted to buy a floaty to use in the pool and the Lake. We found three and asked if they could inflate them for us. An employee named Shannon was so gracious and did this for us even though it did take some time. We were so impressed with her Customer Service. This Safeway is our go to Store when we are in Chelan.
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June 2022 by J S.
If you want to get snacks, food, and sweets, then this is the right market for you! This store is very like Vons. They have everything you need, like meat, yogurt, and drinks!
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January 2022 by Elise W.
Liars! Closes at 10pm NOT 12AM. Called the store AND checked online and they are a bunch of liars.
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September 2021 by L N.
Theresa in the bakery dept is amazing. Not only is her cake decorating/art work impeccable and beautiful, her customer service went above and beyond what I could have expected. We had a mix up on a relatively big order I had placed (celebrating lots of birthdays on one day!) and although it was not her mistake, she stayed late to correct it and get my order completed. She went above and beyond in her decorating and really made up for it all! She was so friendly, helpful and apologetic. I wish all employees were like Theresa!
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July 2021 by Johnny Rigg
Seems that the young kids that work at Chelan Safeway deli need to be taught customer service. They were all in the back talking an laughing instead of helping customers even though the 1 older person out front kept asking for help. A big girl finally came out, she picked a young snow flake who had pushed her way to the front. Big girl was laughing w/ snowflake about the customers she pushed away. Next time I'm in there the big girl is getting a lesson on customer service.
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March 2021 by Melody Hagstrom
Why were the parking lot lights not on? Went into Safeway to pick up a few things after a late dinner. Arrived at 8:30ish, we thought they were closed because the parking lot was pitch black. Gas station was very well lit but the parking lot was dangerous in my opinion. We do our shopping, lots of customers in the store, go to check out and there was one checker...self check was lined up and this one gal is it. No one else...she was helping customers in self check, checking my basket and running the customer service, video rental. Crazy!