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November 2023 by Woody Booth
I have opened two accounts at this location and I am so glad I did!One employee in particular is changing the game as a banker. Alvaro goes above and beyond for WAFD customers, always smiling, cheerful and eager to help. I have had nothing but wonderful experiences whenever he is there. Not to mention he's quick to give creative solutions and suggestions whenever I have a question or an issue with either of my accounts. Thank you for providing world class service as it's not always the case depending on where you bank. Highly recommend for personal accounts and small businesses!
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November 2023 by Angel Arteaga
Ezequiel Mr.Kozart give amazing service when going in ask for either one of them they dont mind it and are very helpfull they may even open the door early if you are inna rush or may even award you with snacks for your loyalty with wafd
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October 2023 by Stephen Miller
I needed some help validating a payment I made for a Citi Bank credit card (they cash my payment check but failed to credit our account) and Alvaro Arteaga went above and beyond getting the cancel check pictures and the bank’s transaction tracking info to help me pursue our claim with Citi Bank credit card department. Alvaro did a lot of research and phone calls to get all the right information for me and then emailed it all to me I. A form I could use on my Citibank claim. Kudos and 5 thumbs up for his caring and assistance. Well done Alvaro and Washington Federal Chelan Branch.
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September 2023 by Marissa Ascanio
April was amazing to work with! Very quick responses and always willing to answer any of our questions. Would highly recommend.
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June 2023 by Nav Vasudevan
Had an absolutely fantastic experience working with April Wiggins and WaFd Chelan Branch to secure a loan for our property in Chelan. Highly recommend.
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April 2023 by Alexis Hanson
Great branch. I've used this bank before, but this is the best branch with the nicest people!! Easy online banking system, online mortgage application system so easy, and love how I can see updates as it progresses. Very quick! Always responds to questions, and is so helpful throughout! Thanks Melissa and rest of staff there!
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April 2023 by Haley Peterson
Very friendly, professional, clean, fast, helpful, knowledgeable, pleasant. Couldn't ask for a better bank!! April and Melissa helped me get my dream home. Kudos to a great team of people that made that happen! I really appreciate their efforts and found they are the best bank I've used! Love to visit their branch and feel their customer service is top notch!!
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April 2023 by Sarah Smith
Love this bank! People that work here are so friendly and kind! I got a loan from Melissa recently and she helped get me good terms and rate, plus we were able to close with plenty of time to get into our new home! The process was very smooth! Thank you!
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April 2023 by Phil & Laurie Roley
This bank is very welcoming and people are very pleasant to work with. We were acknowledged when we arrived and when we presented a request, the teller did all she could to help us. It is nice to have a bank that is personal and professional, in this day. As a side note, we appreciate how well their app works.
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April 2023 by Desirae Dorsey
Wonderful service! Best for banking/loans, especially new construction/new build. When we decided to build, we called around and WA Fed was the only place we found that did New Construction lending locally. Melissa and April worked really hard to help get us lending for our new construction/build. They worked with us to find creative ways to get lowest down, and as always Wa Fed has best rates, and we we're really glad we went through them/WA Fed for our loan. Staff at desk always friendly too! Couldn't have asked for better experience!
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April 2023 by Brot
Best bank in town! Melissa is amazing at getting loans for people who might not think it’s possible. She’s very talented, and the people she works with, especially April! She is great too!!
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April 2023 by Andy Dorsey
Best place to get a loan! I would highly recommend the team at WAFed! Excellent customer service throughout the entire process. Melissa and April are the best!
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April 2023 by Mark Garvin
The Chelan Wafd branch has been a pleasure to bank with. They have provided solutions for my business and personal requirements. The staff is always helpful and friendly when I visit the branch office.
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April 2023 by Adan Hernandez
Everyone is helpful and friendly, very fast and professional. Easiest bank that I have used.
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April 2023 by madison reynolds
Excellent customer service at the Chelan branch. Also, very knowledgeable and professional.
