My tax preparer was a part-time employee that didn't know what they were doing. H&R Block is the most unprofessional company I've ever had the displeasure of working with. They even sold their phone number on the Emerald Card to Life Alert. Horrible company don't go here
Teri was unavoidably delayed by complicated tax case ahead of me, thanked me again and again for staying. She acknowledged that my time too is valuable.
Hearing from several people that I can get the same quality for less with other companies. But not sure I will try another because I have been working with H&R for several years.