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November 2023 by Ryan Riley
Only allows you to pay over the phone or on the property. They never seem to answer the phones, so the only way is to go out of way to pay onsite.
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October 2023 by Naw “Alias” Man
Been great was out of state and my CC expired. They handled over the phone getting a new one on file. I finally have gotten my stuff out Brad Rice made the exiting process easy and hassle free. Would definitely use this facility again.
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April 2023 by Jason Taylor
My unit got infested with mice from a neighboring unit storing food. Destroyed most of my clothing and a new bed that was in plastic along with the wiring on my vintage motorcycle. Management has yet to return a call about the issue
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February 2023 by Joni Goodwin
The staff is so helpful, knowledgeable and professional. Terrific storage facility
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September 2022 by annette smith
I have use this storage Co. for 3 yrs 2019-2021 great service. This year terrible service communication is lacking.
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June 2022 by Graham Gunderson
Secure, friendly and easy to access. Very nice!
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January 2022 by Camryn Rae
Use caution when renting from this company. Even after someone passes away, and the unit is cleared of all this persons belongings before the start of the new month, they still make the deceased person's family pay for one more month of the unit with nothing in it. The managers/staff members are disrespectful in their tone of voice and demeanor toward customers. They avoid replying via email and will not pass emails to corporate for a reply. So many other options for storage in Spokane. I would go with a different company.
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December 2021 by Jesse Case
The entry pad needs to be replaced ASAP. It is so sun bleached it is almost unreadable
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November 2021 by Eli Castro
We paid for a unit that was empty for a month and someone put their things in it and a lock then we got charged for the following month even though we had closed it out by then and did all our paper work , had to go in and argue waist of time and money!! Then they said that everything in it would be ours even if it was trash, but since there was TVs they actually tired to figure out whos things where in it!!!
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September 2021 by Jennifer Vonderwell
Clean, tidy and secure storage. Individual codes to enter area, gate automatically closes and opens upon entering personalized code. Lighted outside units. Easy in and out.
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August 2021 by Zechariah Diemert
I had a good experience with this company. They would send reminder phone calls for payment before deducting payment. Would recommend reaching out to Nikki
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June 2021 by Jerome Vedder
It is wat it is
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January 2021 by Patrick Hanshew
Do not store your stuff here!!!!!! Mice are everywhere, they chewed up a new mattress and other things and pooped everywhere. When I told them and asked to close out because of this 8 days wasn’t enough notice. Absolutely pathetic
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September 2020 by Kay
Good prices, price match if you find it cheaper, customer service is awesome, clean facility, great easy location.
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September 2020 by Kendy Freeman
Clean, high quality storage. Feels safe, and well protectef
