-
January 2024 by Thomas Siewert
I was put on a plan I didn't want with little to no input and gave me a phone I didn't want. They set me up with bissness which is not at all what I wanted I just got put onto it he made everything confusing just to sell me on more stuff and now I have a phone that's defective and that I didn't want and have to pay the restock fee! Look you all gave me a phone that doesn't work not my fault. If you are in the Cheney area and have T-Mobile stay away from that store and go instead if you can to the T-Mobile downtown they actually listed to me and worked hard to fix Cheney's problematic setup. It's still not fully fixed but I do feel a lot better after going to that one.
-
December 2023 by Ryan Roy
Paul was extremely helpful in assisting me with transferring my service over from Verizon. He assisted me with finding the best plans and deals!
-
December 2023 by Justin Brewer
The B Team from Abercrombie they had in the store are perfect examples of those that were never taught to seek to understand before trying to be understood. There was one young man that was trying to help but what I assume was the crowned prince of popped collars quickly interrupted. They are awesome at handing someone that is drowning a bucket of water. If that is the objective there I’d say 10 stars
-
October 2023 by ak8162
Excellent service! Staff was knowledgeable and friendly. I went in to switch back to T-Mobile - they made the process easy. Thank you for the help! Michael was awesome!
-
June 2023 by Judah Riquelme
Very helpful, helped me reactivate my number that I canceled so I could transfer my number to another carrier and didn’t have any objections to this. Super friendly and patient. The employees that helped are Joey and Max.
-
March 2023 by chris gardner
Great service from Paul, helped my 70 year old father find headphones that worked for him and explained it in a way that he understood everything. Thanks Paul!
-
March 2023 by Dakota H
I was in a couple weeks ago and Hayden gave me excellent service. Made it a fast and easy experience!
-
March 2023 by Nathan Moore
The customer service at this location was amazing. We were helped by a gentleman named Paul and I wish that all customer service experiences were like this. He was fully engaged, pleasant to deal with, eager to help and also did exceptionally well at handling the issue I came in with.
-
March 2023 by kaehukaiihaamainae keala
Hayden was the best communicator and worker. She help me get a new iPhone 13 promax and was super knowledgeable about the the product.
-
March 2023 by Maddy Kernan
Went in to get a new phone and got Hayden as my sales rep! She was very helpful it was over all the best experience I’ve had as t-mobile customer in 10 years!
-
March 2023 by Trae Anderson
Hayden was outstanding today when I came in to get help with my Apple Watch, I will only go to her when I need help from here on out thank you hayden!
-
February 2023 by Jake Broyles
Everyone at the Cheney T-Mobile was so kind and helpful. Hayden, Michael, and Aaliyah were all very nice and extremely helpful. Amazing store to go to
-
November 2022 by Terra Day
The staff and atmosphere in the Cheney store is professional, inviting, and friendly. The staff are always willing to go above and beyond to help the customer in a fast and efficient manner.
-
November 2022 by Hunter Klinge
Had an overall great experience here at T-mobile. They made me feel welcomed and got me in n out of their store in a timely manner.
-
November 2022 by Hoolah GoonZ
Aaliyah helped me out today and she was so kind and helpful the entire time 10/10 would recommend this T-Mobile over any other t mobile in the area
