Willow Spring Motel is a budget-friendly accommodation option located a few blocks away from the Eastern Washington University campus. The motel offers basic amenities, including free Wi-Fi, free local calls, and a 24-hour fast-food restaurant next door. Guests can expect a mixed experience, with some positive and negative aspects. On the positive side, the beds are reported to be clean and comfortable, and the showers have good water pressure and plenty of hot water. The front desk staff is generally friendly and professional during the day, although the night staff may have limited English proficiency. Additionally, the motel is situated in a safe area, with the university and city police sharing security duties. However, the motel has several drawbacks. Some guests have reported issues with the cleanliness and condition of the rooms, with complaints of filthy conditions, broken furniture, and outdated decor. There have also been reports of bedbugs. The motel is known to charge additional fees, such as a deposit that may or may not be returned promptly, and extra charges for pets, which are not always clearly communicated upfront. Regarding amenities, the rooms do not have in-room microwaves or refrigerators, and the shared microwave in the office is subject to time restrictions. The hot water in the showers can be unreliable, with fluctuating temperatures. Overall, Willow Spring Motel may be a suitable option for budget-conscious travelers, but guests should be aware of the potential drawbacks and be prepared for a basic, no-frills experience.
Beds are clean and comfortable, showers have good pressure and lots of hot water, staff was friendly and professional, very good experience for the price.
Had to pay a deposit on the room, but it was returned promptly when I checked out
July 2024
Nice place, good people, CLEAN rooms, cool building. Waaaaay better experience than a big chain.
December 2022
Place is a bit old and no thrills, but pretty cheap . Got big flat screen. Only really complaint would be the trains that constantly honk and are super noisy at all times of day and nite. Not a quite place.
