Boost Mobile is a business where customers often experience friendly and helpful service. Customers have praised employees like James and Jessica for their kindness, patience, and willingness to go the extra mile. James made upgrading a phone easy and comfortable, while Jessica helped a customer start fresh with a new plan, making them feel heard and supported. Josephine is known for completing tasks that can't be done online, showing dedication to customer needs. Some reviews mention that Boost could improve in customer service training, as experiences vary. Customers also appreciate the deals available, especially around the holidays. Tech support is described as professional and thorough, with employees like Alea providing excellent assistance. Overall, Boost Mobile is seen as a place with caring staff who try to make every customer feel valued, despite some suggestions for better employee training.
Orion was very helpful and knowledgeable. I would recommend this location to other people.
April 2024
I went in to gety phone upgraded and while we waited for the whole process to be done we got to chat with James the sales associate. He was absolutely fantastic and very polite and he made sure my experience was excellent and made me feel at home and welcomed. James is an absolute gem 10/10 employee!
February 2024
Good guy helped out for DayZ to get me the right plan
