-
April 2024 by Kelly Cunningham
Cle elum is beautiful. This store was well kept and food was actually hot and fresh!
-
April 2024 by Ben Harris
Always good to have classic food for breakfast lunch or dinner.
-
April 2024 by Brent Carl
Just got coffee and apple pie ?It was great
-
April 2024 by Chelsea Tucker
No matter what time of day you go they always take their time getting your food and 95% they get your order wrong
-
April 2024 by Jonathan Fischer
It was a happy meal ?
-
April 2024 by Pierce Davis
Eh. I mean it’s one of a few options so if you eat here then you’re doing it for convenience. Prices are outrages for what this is.
-
March 2024 by John Cummins
After paying for four sausage muffins they asked me to pull around to the front and park and they would bring it out to me 20 minutes later I finally got it and it was cold worse service I've ever seen
-
March 2024 by Gareth Pederson
Pretty expensive
-
March 2024 by Mark Hungate
Normal McDonald's food. The service was friendly and I got my food fast.
-
February 2024 by Charley Owen
Only place available for a quick bite....over priced, food was cold.
-
February 2024 by Tina Lannoye
Upon entering at 2:30pm, there was only another mom with her 2 small children seated and eating. I stood at the counter for maybe 5 minutes while gathering my children’s choices. I could see several employees (maybe 5) standing way off to the side near the drive thru window, but they could clearly see me. Maybe they thought I couldn’t see them? They were socializing amongst themselves, trying to ignore me. I very clearly made eye contact with at least one of them, but I must have been invisible because not one of them came to the counter to take my order or even ask how they could help me. So my niece told me I need to place my order thru the kiosk. An 11 year old is evidently smarter than me as she walked me how to order on the stupid thing. (Why bother having warm bodies behind the counter, because clearly there was NO CUSTOMER SERVICE anywhere I could see). The trash cans were overflowing and about to fall on the floor. The tables were dirty…all of them. I did find 1 that wasn’t, so we sat there. When they called my number, I went up to get my food and took they opportunity to speak to a live person, and told them that “since their lobby isn’t full of customers and they clearly aren’t busy behind the counter, it appears they have plenty of staff to spare 1 or 2 to come out and empty the trash that’s spilling out, and wipe down the filthy tables”! The girl just looked at me kinda shocked that I called her out on their piss poor behavior and service, and then said in the sweetest voice, “oh definitely, I will send someone out right away.” You know, we were in there for about 30 mins, and by the time we left, not 1 staff member came out and did a damn thing! I watched them the whole time…never took a customer’s order, never greeted anyone. Just stood around socializing with each other or on their phones. My job is “customer service” oriented, and I would have been FIRED for this behavior!! I realize this is the 1st job ever for many of these kids, but this is EXACTLY why this is unacceptable! How do we expect our kids to learn good work ethics if we don’t teach them, expect it from them AND hold them accountable when they are lacking it? We can teach them as parents, but it has to be reinforced at work! Obviously the owner isn’t present in the operation of his business…physical or otherwise, observant, let alone reading any of these sad disgraceful reviews. I suspect if he/she/they were, these reviews might look a lot different. I would expect this from a Westside McDonald’s, a few in Seattle or Auburn come to mind, but Cle Elum??? (Maybe owner IS from Westside, so this is the best we can expect, who knows?) Oh, and the ketchup did kind of taste a little “off”….from the dispenser, not packets. To the owner of Cle Elum McDonald’s: your employees need an overhaul. They need to go to a McDonald’s corporate training camp….as do you! You and your employees need to have some better standards because the current ones leave something to be desired. With all the negative reviews about your staff, I HATE to think what the conditions of the kitchen are in, especially the walk ins, deep fryers, ice cream and ice machines, microwaves, and everything else! I can only imagine, I mean if staff is willing to let trash pile up and spill out onto floor and tables are filthy when dining room is empty…..you’ve really set the standards haven’t you?
-
February 2024 by Joseph Allen
Bathrooms were clean. So was the rest of the place.
-
February 2024 by Dianne Swan
Good food and great service.
-
February 2024 by Scott Milloway
Expensive and burger was poorly made and cold..
-
February 2024 by Casey Johnson
Always great for a quick snack!