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“Today, on the 4th of July, my family was passing thru Colfax and our trailer tire blew. We pulled over across the street from Kroll's shop to get to work on putting on the spare when a few minutes later the shop owner pulled up to see if we needed help. While we did have some basic emergency supplies, he made the job so much faster and easier by volunteering to bring over some better supplies and even air up the tires at his shop. In less than 30 minutes, we are back on the road! On a day when most businesses are closed, we weren't expecting such great help ❤️ Thank you again for helping our family in a moment of need.”
“We go to Colfax from Spokane to have CBR do our autobody work. Skill and customer service exceed the expectations for fairness, quality, and personal attention over what you would find at many bigger-city shops. This long-standing family-owned business will not disappoint.”
“I purchased windshield wiper blades from a different location with the expectation of being able to apply them myself, after much frustration I was unable to. I called over to this Napa location and inquired if they could assist me in getting the wiper blades on, even though I didn’t purchase them from a Napa store. The staff was exceptionally helpful, quickly and without hesitation agreed to help! When I arrived the service rep came out to help and discovered the blades that I had were not company with my vehicle and assisted me in finding the perfect blades, and efficiently assisted me in putting them on the car. It was raining out and they were so helpful and courteous!”
“I have never been to an auto parts store that has had 5 counter people that knew so much about US built autos, foreign autos, light duty, medium duty and heavy duty trucks. The parts manager Nic Mayer and the owner Casey Jones were working the parts counter also. They also sell Case IH farm equipment, Mahindra tractors and other farm equipment lines. Everybody in the business from Service Department, Sales Department, Office and Parts Department are all very knowledgeable about their departments, and all are very friendly. Great experience.”
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“they are ewsome to work with and did a great job on both of our vehicles. The work on our car was completed in a tiemly fashion and they were able to solve a tricky airbag situation on my pickup.”