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November 2023 by Eric C
Good Internet at a great price and awesome employees
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August 2023 by Nick Mittelstaedt
Had a city-wide outage late on a Friday; knowing they are only open during the weekdays I still called and left a message late that night. I had a technician call me the next morning, explain what was happening and how they are fixing it on their end. Ultimately diagnosed why my fiber was not connected still, fixed it, and kept me in contact the entire time.Anywhere else, fiber is incredibly expensive. To have such an affordable option in a small town is unbelievable. Not only that, but having a response during off-hours where they actively try to fix every customer's problems one-on-one is above and beyond.I recommend this option to anyone in Colfax. I do not have their cable TV package (I am a cord-cutter) so I will not vouch for that. But their support for their fiber package is so far beyond what I've experienced with past companies. I look forward to their continued success.
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July 2023 by Alexis Moreno
Update: I had posted previously that I was having issues with the internet within my household, which was a recurring issue I was having and am having. After calling in and speaking with someone I was directed to a wonderful and kind technician. We communicated about the issues we've been having at our home and he was incredibly understanding and supportive, and walked me through multiple options which in contemplating taking. I'm happy I called in so I could talk to them about the issues we've been facing and get some amazing answers, also happy to finally change my one review to a 4 star! Colfax cables customer service is wonderful
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February 2022 by Alexis
Dalton goes above and beyond. My internet went out during the day while I was at work. When got home it was after business hours and I was able to get a hold of him, and he fixed my internet that night!Hands down best customer service.
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February 2022 by Samuel Lynch
They provide a fast internet service but they are difficult to reach on a professional schedule and the router that they gave me doesn’t work. I am nearly 10 yards away from it and it doesn’t connect.
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February 2022 by Green Howlzy
Prices are great and they are always nice and quick to help
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February 2021 by Devin Beech
Great price and great people. Super fast internet - just ran a speed test and I'm at 92.8 Mbps download and 92.3 Mbps upload (with fiber). Colfax Cable is crazy good.
