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March 2024 by Sandra Mow
Needed help getting item I was sent to purchase. Was knowledgeable and helped get the correct item.
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February 2024 by Cody Berg
Gotta be my favorite store in Walla. Too easy to spend money though >=-0
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February 2024 by B B
Just imagining how I would spend my time with spike from my little pony and I think of something and I feel a pull and some person in another parking stall goes yeah right as if he was leading to paradise this is mind reading?
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February 2024 by Rhiannon Bockus
Same as all Home Depots, huge and spread out. Apparently, they have an app you can download to search for items and the isles they are in. A worker there was very friendly and found what we needed right away through this app! Very helpful and friendly!
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January 2024 by Hallie L.
I love it here. Come see me for a kitchen design. One stop shopping. Great friendly staff, clean and bright.
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January 2024 by Todd Shepard
Wonderful staff. Well organized and stocked
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January 2024 by Ty Lane
Ever been to home depot? It's basically like every other home depot.
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January 2024 by Ronaldo Suarez
Excellent place, very good store, I find everything I need
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January 2024 by Karess Serenity
Update your hours...says updated 2 weeks ago that its open until 8 but it's not 8 and they are closed. I'm updating my review to include the fact that there was some sort of power outage or electrical issue I don't actually know because no sign was posted or did the employees tell the people outside, but I do think the posted hours are correct?
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December 2023 by P
I have six boxes of pergo flooring out of 100 boxes, that were damaged in shipping. I brought the boxes to the college place HD and was told they needed an order #. I took the boxes home and came back another day 140 miles of driving! Levi was the most unpleasant "customer service rep" I've encountered. He didn't know how to do the return or exchange so he called a manager. The call was on speaker. The manager was short tempered and not willing to even come talk to us. Another girl offered to help but quickly said, "there's nothing we can do because you bought it as a pallet, so you'd have to return the whole pallet". I said, "we were going to purchase over 20k in cabinets today, are you sure there's nothing you can do, because I'll take my business to Lowes". She responded, "no". No apologies for all the wasted time and fuel. No attempt to work out a solution.
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December 2023 by Leigh Reeve
Dangerous place if you are trying to not spend money. They have household items...gardening supplies...building supplies...plumbing supplies...plants...paint...carpets...electrical supplies...oh my goodness!!!!! My husband put me on Home Depot restriction!!! Did I mention PLANTS AND TREES ? ? ? ?
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November 2023 by Diane Martin
I recently went to this Home Depot to purchase supplies to paint our bathroom. This is my list of which products I liked and which I didn't like:1. Wooster Paint Brushes These were good quality and cleaned well.2. Green Frog painting tape The tape was easy to use and the paint did not bleed through.3. Behr Premium Plus paint. I will never buy this again. The sample swatch led me to believe my almond roca color was a much lighter brown. The result was a darker color and did not cover well. I had to do 2 coats. Next time I will buy a better quality paint somewhere else at twice the cost and half the work.I like this store in general because they have just about everything. That said, however, I would say that 4 out of 5 times the employees that have helped me were not knowledgeable about their products. The company was excellent in rectifying any errors but I would prefer not to have had the problems to begin with.
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November 2023 by Wesley Cox
Quick place to grab nearly anything for your home projects, from tools to appliances and drywall. Today, it was weather seals for doors and windows. Helped by the staff, and it was a quick sub-10 minutes trip for everything to do the job right! Great experience and fantastic people!
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October 2023 by Todd Swan
I purchased a dishwasher from Home Depot. Upon its arrival, I noticed an unusual amount of water inside the dishwasher, which I assumed was due to factory testing after a google search said there could be “a trace of water”. However, when I tipped the dishwasher, water came pouring out onto my carpet.Furthermore, I observed that the dishwasher's door did not seem straight. It had a slight bend or arch to it. I considered that it was a sleek design for a new dishwasher and proceeded with the installation.Dishwasher did not work.Several individuals with tremendous experience attempted to troubleshoot the problem. It would turn on and hum, but it wouldn't pump water. Reflecting on its condition upon arrival, I concluded that it was faulty and needed to be returned. I did not have time to wait for a replacement to be delivered, so I decided to return the dishwasher and buy from a local small business. They keep dishwashers in stock and could deliver the same day.I waited until Home Depot opened the next morning to return the dishwasher.As a disabled individual, I face difficulties lifting or moving, especially large appliances. My neighbor loaded it, and I managed to get it on Home Depot's platform carts by slowly pulling the blanket it was placed on. However, the slight incline to the store's entrance caused significant pain in my back and legs as I attempted to pull the cart to the door. Two employees that were moving bark at the time watched the entire struggle without offering assistance.Upon arriving at the store, I was informed that they couldn't accept my return because it was an online order. I pointed out that Home Depot advertises easy returns for all online orders directly to the store, which influenced my purchase decision. They cited a different part of their policy stating that all major appliances can be returned in-store within 48 hours, as long as the order wasn't placed online, which appeared contradictory or at the very least misleading.I acknowledged my mistake in bringing the dishwasher to the store but explained my difficulties in transporting and that I had already brought the dishwasher to the store. Still, they insisted I should take it home and schedule a time for them to pick it up. Despite the dishwasher sitting in front of them, they refused the return. I continued to argue and after they made a few phone calls, they maintained their stance, only this time they threatened not to authorize any sort of return because the dishwasher had left my house. Frustrated and realizing that escalating the situation wouldn't help, I decided to leave and contact Home Depot customer support.Upon reaching home, I called customer support, and they explained that it is their practice to have returns picked up from the customer's home, but as a courtesy. However, I asked if I could return it to the store, to which they confirmed I could. I shared my experience with the support representative, who apologized for the way I was treated, especially given my condition.She clarified that coding the return as "item already in the store" was a common practice and that there should have been no issue with my return. Although I had the option to return to the store that denied me, the online customer service representative ultimately scheduled a pickup from my property. This was to prevent further interaction. The representative also offered compensation towards the future purchase of a dishwasher, which I declined due to my urgent need for a replacement now. I may call back and see how long that offer would stand. It would come in handy down the road.Unfortunately, I couldn't leave the dishwasher in my vehicle as I needed all the seats for my children. This forced me to attempt to unload it myself, resulting in what feels like a slipped disc.In conclusion, I strongly advise avoiding this store at all costs. I know it is difficult because there are limited options in the area, but it is not worth the trouble. They are not in the business of doing the right thing.
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October 2023 by D E W Adventures
This home depot sucks for customer service. I went in looking for RV antifreeze and asked this young man by the entrance. He said yeah it on isle 27 about half way down. Well that was in the middle and at the back of the store. I got there and it's the plumbing fixtures. So I asked the next guy I saw. He said yes I have some up in the front of the store by self checkout. So I walked back through the whole store and low and behold there's none there. I went back and found the second guy and told him there was no RV antifreeze up there and he just says oh well... I don't carry very much stuff for cars.. the people who work there are idiots !!
