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November 2023 by Mike B.
horrible customer sevice from Cody very defensive snd hung the phone on me. attempted to call the dealership and no answer. Would not recommend
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November 2023 by S Cameron
Great experience. Christian and the staff were wonderful. Made purchasing my car easy and stress free.
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November 2023 by Debra Steyaert
Cody was an exceptional salesperson. I appreciate him listening closely to my needs. Without me knowing the possibilities, he assisted me to find the perfect vehicle. I had intended on buying a Passport or a Pilot but after listening to concerns, he encouraged me to explore the Honda Ridgeline. Cody even allowed me to test drive a second Ridgeline, when I was torn about the color I wanted. He wanted to be sure that I had the “right” vehicle. It was an incredibly easy buying and finance experience. I will definitely tell all of my friends about this positive experience. Other dealerships can learn a great deal about how to treat customers right.
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November 2023 by Diana Pierce
They saved me at least $100 today by replacing a bolt on my rear windshield wiper instead of ordering a new unit to replace the whole wiper system ?. I'm so happy and thankful for the mechanic who took the time to investigate my windshield wiper problem. I wish I would have remembered his name because I sure do appreciate his time & willingness to figure out the problem! Too bad, so sad it took 2 years for someone to figure out this problem was just a locking bolt was needed. Thank you so much, Honda of WW!!
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October 2023 by Jay
Dropped my Honda off an hour early for a soft wear update and a trans flush. We were told it would take an hour to get done. Two hours after my appointment time so three hours after dropping it off it was ready to pickup. I was build for 3 gallons of transmission fluid for a flush? I work at a dealership and know it doesn’t take that. For the flash and ridicules flush I was charged over 250.00 just for labor. This was my last visit to their dealership and it’s my first and last Honda I’ll ever buy. I would highly recommend going to a different dealer. Didn’t even get a phone call. I was texted the whole time very unprofessional!
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October 2023 by Lizbeht Ornelas
David went above and beyond to get me the exact car that I wanted at a reasonable price. Kept me posted on my car and overall great experience with all the staff! Would definitely buy my future cars from this dealer.
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September 2023 by John Gisler
Jimmie was helpful and patiently helped me with several questions I had. I find the Honda service schedule to be difficult to ascertain, and he helped me establish some guidelines.
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August 2023 by Andrew Kelly
Elias was fabulous from start to finish! Excellent communicator and worked diligently to meet our family needs.
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July 2023 by Bryan Munson
My wife had her Lexus in today for an oil change and she just kept raving about what a wonderful job Jimmy did to help her. Because everyone had gone for lunch, Jimmy left his position as a service writer and washed her car himself so she could get home and get something to eat. He did this for her during his own lunch time. My wife was so impressed that she went home and fixed him a Filipino lunch and took it back down for him. In this day and age of self-entitled employees, doing only the absolute minimal possible and still receive a paycheck, Jimmy schooled us all by going way out and beyond what would be expected of any employee! As such we want to give him the highest marks possible. Five stars just is not enough! Of course, we don’t want to forget about the rest of the dealership either :-), always been very good to us! But this review is to recognize a very special employee that deserves very special recognition!
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July 2023 by Simeon Morales
Awesome customer experience. Customer service was great. Deal was quick to make and they met my demands on the first offer.
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June 2023 by Cindy Blake
It was the first time in 27 years that I had been in a dealership and first time of leasing a vehicle but Daniel was patient and great at explaining all the options to me. He even delivered the vehicle to my home! Everything about my experience was easy from the test drive to the paperwork. Thank you Walla Walla Valley Honda
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June 2023 by Kelly May
I am beyond impressed with the service I received in repairing my Honda. From Bob at my initial contact, Megan upon arrival and unfortunately I did not get the repair professionals name but he was great too! The team was nothing short of spectacular. They were very efficient in time, service and overall attitude. I do not do surveys often but this team earned it. Thank you!
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June 2023 by Debbie Parker
My advisor was very friendly and thorough. He was very understanding of my financial situation and explained what needed to be done for my safety and the performance of my vehicle. I will definitely be back.
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May 2023 by Sparks Racing
I have been attempting to purchase a vehicle from this place for 4 months now, and still can not get one. They advise vehicles online, that are not even on their lot. I was waiting for 1 car to come in (2 weeks) to have it sold as soon as it hit lot, without notifying me. They called me in to test drive another car, to sale it, to not notify me, and I had to stop loan process at bank. They lie to your face, and do another behind your back. A lot of money for a vehicle, to be treated with such disregard.
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April 2023 by Noemi Saenz
I applied online to get a Santa fe and told them I have additional co signers. They sold the car and had me go for a more expensive car and didn't bother to call back. I was there before the people they sold the car to. I would have bought it . Of they would have bothered with me they would have found out I had the down payment they asked for but I guess I don't matter and neither does my business or money. I buy cars all the time . Terrible service Terrible people skills the guy did question were I was living being he use to live at the house. I will not buy a car from your company and will warn everyone how messed up the whole thing was. I can't believe they sold the car I was ready to buy. I might not be the right color .
