The AT&T Store in Colville is highly praised for its friendly and helpful staff. Customers consistently mention the excellent customer service provided by employees such as Scott, Jonathan, Emily, and Randall. Scott and Jonathan are recognized for solving issues efficiently and answering questions with knowledge and professionalism. Many reviews highlight how they assist with picking out new phones, transferring data, and resolving problems quickly. Emily is appreciated for her understanding and kindness, especially when helping with device trade-ins and setup, often going above expectations despite being a new employee. The manager, Pat, is also commended for his calmness and support, ensuring smooth service when needed. Customers feel confident in the store’s ability to meet their needs, whether it’s upgrading plans, adding lines, or finding the right device. The staff’s dedication creates a positive experience, making the store a trusted place to stay connected. Additionally, the store offers a variety of devices, including phones, tablets, smartwatches, and connected devices from popular brands. They provide flexible wireless data plans, including prepaid options with no contracts or credit checks, and unlimited data plans that come with nationwide 5G service at no extra cost. Overall, the Colville AT&T Store is known for its knowledgeable, friendly employees and reliable service, encouraging customers to return.
Mason turned a bad issue into a good experience. He was thorough and explained everything.
August 2025
Had a great experience here! Staff (Madon and Devon) were all well trained to do their job. They were professional and solution oriented. They even looked for ways to save me money!
July 2025
I worked with both Scott and Jonathan on my phone issues at at&t in Colville. They were both fantastic to interact with. They solved all my issues and cleared up any questions I had. I would recommend them to anyone and everyone. Thanks Jonathan and Scott.
