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February 2024 by Madalyn Van Wormer
The customer service should have been a dead giveaway. They (especially the owner, Craig I believe) speak to you like you're a major idiot and huge inconvenience.However I decided to look past the attitude and just get my car fixed. Silly me. I took my car there to get the power steering pump and crank seal replaced. Upon going to pick up my car, the front office gal tried to charge me TWICE the amount I was initially quoted, a SIGNIFICANT amount difference. I pressed her on it, to which she replied that it must have just been the labor charges. I don't think so... after looking closer, she found she'd done the numbers wrong and readjusted it back to the original price. I truly believe that if I hadn't caught the mistake they would've happily taken the extra $700 and I wouldn't have heard from them again.When I got my car back, we discovered that the bottom of the engine underneath the car was a mess with oil that had not been cleaned up during the repairs. After driving for a couple of weeks we noticed a burning smell coming from the car. Ended up taking it to another mechanic who found a brake fluid leak, and also found that the power steering fluid, which should've been practically new, was extremely dirty and murky (it should've been clear). We had it flushed and all is well now.In the end, it could've been a lot worse, but also could've been A LOT better of an experience. Won't be coming back!
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December 2023 by Loressa McLean
Colville Tire, is one of the best tire shops in town! This company is quick, efficient, and does a really good job. Had new tires ordered and put on with in a few days. I definitely recommend them.
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November 2023 by GjT
Terrible service was made to feel unwelcomed and an inconvenience from the beginning. I had scheduled an appointment to have new tires put on. After checking in and waiting 45min I wqs informed my tires were not there.Never received a call to let me know the issue. I will not go into detail of the conversation directed towards myself for being at my scheduled appointment that I HAD NOT recieved a call to let me know that my appointment would need to be rescheduled. Understand shipping and delivery times are not always on time. Would've been okay had I been notified.
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July 2023 by Tom Cruz
I took my vehicle in for a simple transmission fluid change. They over filled it. I pulled 3.5 quarts to get it the normal line on my dipstick.The damage done to my transmission/torque converter is going to be a very expensive repair. When I asked if they were going to help me with the repairs to my vehicle, that was caused by their negligence, they did not find that reasonable.When I asked for a refund for the services they have provided, they refused to refund me any money. Their response was "parts break in most any vehicle". Okay, but that does not change the fact that you over filled my transmission by around 3.5 quarts and the repairs will likely cost me around $2,000.I would have kept going back if they would have agreed to refund my money. They have been nothing but perfect until this moment.They did however, send my burned fluid that I brought in for analysis. Thank you for that.I am not looking forward to the costly repairs caused by bringing my vehicle here. I should have just done the work myself.Next time you change the transmission fluid on a vehicle, I recommend you check the dipstick for healthy levels before telling the customer the work has been completed. That is the last step on the list.
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July 2023 by Dawn Pashon
I have had work done to previous vehicles. Just had my tires rotated and an oil change. Excellent service
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March 2023 by M Noel
Great service. Customers matter here!
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March 2023 by Brandon curry
Your guys call backs are terrible and service I will never give them my business again because I think as a business call backs are extremely important and as a customer when trying to get my truck done they say they can do it 2 times after I called and then they can and I had to call them every time to find out instead of them calling me to let me know they can’t do it instead they wait till the end of the day and I had to call to find out.
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February 2023 by Shari R.
I went there for a leaking tire and also for a sensor thing that needed repaired and these guys were great. They worked me in and fixed the tire then worked me in later to fix the sensor so I wouldn't have to go 25 miles back for another day. It didn't cost an arm and a leg and all of them were super friendly. Thanks again. I will definitely go there again whenever I need something done.
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January 2023 by Sarah with an H
I’ve had the best experience here! I called to ask for new winter tires, explaining that every wknd I have to drive towards Seattle 3-4 hrs each way. By the time I got to the tire shop they had the tires and wheels ready to go. Since driving on them I can say they’re the best tires ever!!! They exceeded my expectations tremendously! They also helped me get a new battery as it died while they were changing tires. They tested it and turns out it was over 5 years old and in definite need of a change. Needless to say I feel extra safe in my vehicle now thanks to Colville tires! I recommend them to everyone!! Thank you so much for taking care of me and my family! ?✌️
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December 2022 by Teresa Fernandez
Excellent for repairing flat tire manufactured defect from John Deer lawnmower. ☝️?✌? Enjoy shopping for tires or repairs here❣
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November 2022 by linda eidsness
There was a mixup and I believed I was at the right place but they had put new tires on but when I told them Tell Nick but it was the wrong Nick so when I got home I didn't know they had put our tires back on well Monday I will go to the right one!
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July 2022 by Huey Ayala
Reasonable prices, quality work, sometimes no appointments needed!! Friendly customer service ( were able to put up with my smart as attitude) with people's skill.. lollllll
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July 2022 by Jessica Jack
Craigs a good guy, way beyyer cheaper and more one on one with sales
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February 2022 by Doris Smyers
Good tire place but after buying new tires they never put away your spare tire under the truck
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December 2021 by Angela Wethered
Colville Tire always gets me right in and takes great care of all my rigs!
