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January 2024 by Shannon Simpson
I went in because our account was hacked. They made us pay for a new plan even though I had just paid for the plan that was hacked 2 weeks prior. In order for them to give us a free phone I had to get the most expensive plan. Now I am having issues with changing my plan. The best part was that the manager said she would report the hacked account to fraud and cancel it and nothing was ever done. I found this out when cricket took more money out of my bank account to pay for the hacked account. I was not able to get any help with anything and they said they will not be refunding me any of my money. I had to go in and change my debit card, and everyone on the account had to get new phone numbers. I do not recommend this service, they do not help if anything goes wrong. Such a bad experience.
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July 2023 by Lyndsey G.
Staff is friendly, patient and knowledgeable. I've witnessed them helping all kinds of people with a variety of questions/issues. I would recommend the store to anyone from a first time phone buyer to my grandma.
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May 2023 by Colville Cricket
Great customer service
Very helpful
Amazing service
No complaints here!
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March 2023 by shane Brown
Don't ever try to buy extra hotspot.. It will make your payment fall Short, your account will be suspended and they will charge you $15 to reactivate it. They would rather lose a customer with 3 lines Four 3 years than refund you.. I will be taking my business elsewhere
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February 2022 by Ignacio Coria
I really appreciate the extent to which this facility of cricket at this location has went out of their way to help me with these three phones we got between me and my wife and the tenacity and dedication don't even really explain the amount of sincere effort these guys put in especially Daniel the manager and Jose his employee thank you and God bless I will be recommending this to my friends in the Navy thank you
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February 2022 by Jessica Schroeder
Super friendly and helpful!
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January 2022 by Cari Ford
There is always excellent customer service since they change to a cricket store! I have appreciated the assistance when I cracked my phone. It was very simple to replace my phone right in the store! They are always very courteous and helpful. I love the family plan! It makes my bill so much cheaper!
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August 2021 by Amanda Carvell
I've been waiting for them to open for over an hour.. The store sign says open at 10 am... Nobody to contact to see how long it will talk them to open... Thanks for wasting my time and money.. It takes me an hour to get to Colville..Serously disappointed with this store.
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August 2021 by maria williams
100 gigabit for 55 dollars. I'm so stoked.. Works well up Here in the boonies even so far.
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July 2021 by Alyssa Tope
THIS IS STILL CRICKET!!!!!!!To the individual who said this is no longer Cricket, your information is wrong and miss leading. So make sure you know your facts before saying stupid stuff.
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June 2021 by David Lewis
This is no longer cricket but verizon. They are an authorized Verizon retailer. The employees were friendly. This is not a verizon dealer but they can offer good advice and they have all the accessories you will ever want or need.
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April 2021 by Kendrick Noetzelman
Very good customer service. Friendly people and quick fixes
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March 2021 by Jennifer Faver
This store is the best looking for a good phone company that doesn't cost and arm and a leg go to cricket. Ask for Daniel hes the best.
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March 2021 by Lily Salmon
Very welcoming and helpful. Great deals and many different accessories like speakers, cases, and more to buy! Highly recommend that people go here and check it out!
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November 2020 by Lawrence aka Chunk Cohen
My pet cricket is finally off their leash!!! This store hooks up the deals, my little guys are so happy to be free.
