-
April 2023 by KC Roe
Norms Auto Repair is the best!! They got us in right away for an oil change so I could make it to Spokane for my Dr. appointment, and chemo. They are so respectful, and know what they are doing! I recommend Norm's to everyone!
-
March 2023 by holly windsong greenwood
Scheduled a routine oil change and safety check. Paid about what I expected, including a collant system test. Explicit and detailed list of remaining life on many parts, including brake pads. Walked away better prepared for next round of required maintenance
-
October 2021 by Judy Green
They did what they could to squeeze me in to fix my headlight and I'm happy everybody was nice and courteous thank you so much
-
September 2021 by Sara Blum
They were kind enough to fit me in on the day before i left the state. Great service and super quick. Thanks!Service: Oil change
-
May 2021 by Roger Johnson
All auto repair seems expensive but at least this is one place you get your money's worth. 100% 1st time satisfaction.
-
April 2021 by Jake S.
I have stayed loyal to these guys for to long. No more for me. Telling my pregnant wife to be there first thing in the morning with the car and then making her wait until 3 in the afternoon anyways. (This happened multiple times) Should have been and hour long job. Instead she sat in the waiting room. Then took a walk and then came back and sat some more. Do I recommend their work? Ya I think they do a good job. At least I did. But the customer service gets worse every time I go in, and apparently loyalty means nothing to them.
-
April 2021 by Richard D.
Great and professional service. When I had a problem with a recent repair, they happily solved it without making it sound like somehow it was my fault! They even returned my vehicle to my home. Norm and his staff are the best!
-
December 2020 by Jason Reeves
Love these guys... Total trust. They go beyond the normal to help people resolve problems before bringing your vehicle in. Best in Stevens County! Well done gentlemen ✊???
-
November 2020 by Debora Grady
The best service I have ever received!
-
November 2020 by Ann Bowen
The mechanics really care about your car
-
October 2020 by Tom Balis
The technician went above and beyond trying to take care of the issue I had with my vehicle. I would recommend norms to anybody.
-
September 2020 by Trever D
Went in to get my 4WD fixed, they kept my vehicle for 3 days, charged $300 to look at it (more than what they initially told me). Blatantly lied about part costs by at least a thousand. By the end of it, they wanted over 5 grand to replace a transfer case and module.
-
September 2020 by Elizabeth Kuisel
Waited 3wks for an appointment drop off and 2 1/2 day's later never had even looked at it explains that there were still others ahead of us what's The point of the appointment!! Been a customer since you were at the airport but The unprofessional manner you handled this visit we Will be spending our money elsewhere
-
June 2020 by Beverly Wood
I always receive excellent service at Norm's.
-
March 2020 by Robert Ring
The service was great! Expected large repair bill but turned out much less.
