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March 2024 by Jon Sully
I switched my father in laws prescriptions to this pharmacy and the staff has been nothing but courteous in the handling of it all and about 10 days before he was going to run out of his prescriptions I was notified that the prescriptions that were getting low were ready for pick up Arlene the pharmacist was great
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February 2024 by Brandi Hawkins
Absolutely the worst customer service I have ever had or seen. If a prescription is due for a refill you shouldnt be told that it will be 2 days when it has refills. The colville wa location also closes at 6 pm and the website says 7 pm. I needed my prescription and because they "didn't get to it" and it was 545 pm I had to wait 2 days.
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March 2023 by cameron neuhoff
Staff here are always very rude. Prescriptions never filled when they say they will.
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February 2023 by Mike Kring
Yeah, it's slow and a bit of a mess but the gal went outta her way to help me
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July 2022 by Peter Holter-Mehren
The Pharmacy is way under-staffed, doesn’t, answer phone calls in a timely manner, and seemingly doesn’t give a hoot about time sensitive prescriptions.
This is not an individual problem, it is a poor management issue.
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March 2022 by Judith M.
Have had issues with this pharmacy in the past,( insurance issues, problems with obtaining refills on diabetic supplies, etc.) . We stopped using Safeway approximately 2 years ago due to ongoing issues. Recently I decided to try Safeway again to have a prescription filled. When I went to the pharmacy to pick my items up, the pharmacist refused to fill the prescription, regardless of it being from a licensed healthcare professional within the state,( it was from a Telehealth visit- since we are rural , local providers are doing more Tele visits.) The pharmacist stated that even though I had a legitimite prescription from a licensed provider, he would NOT fill it, as he did not feel " comfortable". He told me this in front of a line of other patients. I was made to feel like a criminal. I will NEVER use the pharmacy again.
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February 2022 by Joshua Carmell
“We are pretty backed up but we only schedule one person to work.” Lacks any seating for the elderly and disabled that are forced to wait in line for sometimes hours because they won’t manage their pharmacy properly. Consistently incorrectly fill prescriptions and have zero problems with turning their phones off despite serving a rural community. Does appear to have ethical issues; telling customers when their prescriptions will be done but then fails to follow through.
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February 2022 by madison bennett
The girls on staff here are very helpful and kind. Fast shipping on things that are not in stock. Best pharmacy in colville!
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January 2022 by Justin Carstens
I dont know if they are understaffed or if there is a supply shortage, or other unseen issues, but from the outside looking in they repeatedly struggle to fill prescriptions on time.
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December 2021 by Greg Simon
I have used Safeway for pharmacy for many years. I do not have trouble with the staff. Lately, however, orders are late and often is staffed with one person on high volume days. I need to be able to get meds when I receive notice. This does not often happen. I sense a management problem as well as a logistics problem. At the present rate, I probably will look elsewhere.
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December 2021 by Julius Jacobsen
Worst customer service, very rude and unprofessional. Went in to get my child’s prescription... wasn’t done, waited an hour and then they told me it wouldn’t be done until the evening which was 5 hours away so we drove home since we live far away. We came back the next day and it still wasn’t done.
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November 2021 by meowness mizer
Rude to the patient, beyond frustratingly slow. Switch pharmacies thats my recommendation.
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April 2021 by Savannah Gucwa
Went to get my COVID-19 vaccine today, and I am pretty afraid of needles. The pharmacist did an amazing job of distracting me and got the vaccine in me fast and painlessly! I definitely would recommend this location to others!
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April 2021 by Steve Harrington
terrible, never again, rude and 5 days to fill a prescription
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December 2020 by W A
Before Albertson's purchased Safeway this pharmacy was the best in town. Now they are understaffed, have horrible software, and can't get things right. I stuck with them hoping this would get worked out. In the last year it has gotten so much worse. I am afraid it is time to give up on them. I waited WEEKS for a daily inhaler. Never did get my rescue inhaler. If the doctor calls in a prescription they don't look for it or fill it until you come in and tell them you have a perception. Then you are lucky if they find it.