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October 2023 by Randy Jolley
Very nice people great service
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March 2023 by Kayla Alford
We have been here three times now since moving here 6 months ago. We've purchased a king bed, a sofa, and then a rug. The staff is always very helpful, and the inventory is outstanding.
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March 2023 by euelounda gray
Love my furniture the prices were good. And the service was excellent. Great experience all around.
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January 2023 by Ann Bowen
I enjoy saundras this is my third chair from the store
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November 2022 by Robert Olmstead
They have a great selection of everything and Eric is the best, always delivers more than 100%
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October 2022 by Matthew Hauser
This review is long overdue! My experience started in November of 2021 when I ordered A-America Highlands chest of drawers and night stand. Erik handled the order and was upfront about the backorder and I wouldn't be receiving the furniture until late February 2022. It all didn't arrive until the first week of May, assuming due to the supply chain issues with everything.The furniture quality wasn't at all on par for the price of each piece. The drawer faces had cracks through the wood, dovetails split, no pre-drilling done, so screw were split through drawer box sides etc.I contacted Erik through email with pictures and a thorough description of the situation. With no hesitation he agreed the furniture was subpar and we agreed upon on an exchange of Country Value Amish classic collection, to replace the A-America pieces at no additional charge and free delivery.I received the two pieces yesterday 9-10-2022 and let me tell you the heirloom quality is there for the price! Granted each piece is a few hundred more than A-America stuff, but there's a clear difference between factory mass production Taiwan furniture and something handcrafted in Amish country Pennsylvania!Anyhow, the defective furniture I initially received was on the manufacturer.The customer service is impeccable from Saundra's Furniture and Design! Very good policy, which is almost non-existent anymore with competitors.I highly recommend Erik in sales and I will continue my business for future furniture investments without a doubt.
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September 2022 by Jessa M.
Your employee recorded and posted a VERY personal video to the internet despite having other videos of the poor lady. How would you like it if that was your missing family member? Or you yourself? rethink about the people you employ, that was the most disgusting videos I've seen. I will not delete this review until the video is gone.
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September 2022 by Nikole J.
So you mean to tell me you were savvy enough to find old photos but couldn't search for her family in private? Posting this on the tiktok is extremely disturbing, distasteful, and privacy violating of your customers and you most definitely shouldn't have posted the nature the clip you posted. While youve been talking to her every week did you bother to ask for consent to post or were you just busy taking 20k for her?
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August 2022 by holly windsong greenwood
Bought a good mattress here at a great price. Sales rep Jason listened carefully to what features I wanted, steered me to the mattresses that best fit, then let me test them all. He explained exactly how the brand I preferred is constructed, giving me the confidence to make an immediate selection. I had difficulty rounding up a friend to move the mattress after purchase, so Saundra's stored it for me for two weeks. Given that we all are farmers in a very short growing season, I was pleased that the store was so very accommodating to our schedule. I definitely will purchase my next mattress here. My friend who moved the mattress was very impressed with the quality of furniture for sale and the attractive layout. I'm guessing he's a future customer as well.
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December 2021 by Sandra Parkhill
It is looking like Christmas, in the store. The trees are all very pretty. Plus the table set I bought looks very good in the dinning room.
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August 2021 by Janie A
Great furniture for every need.
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June 2021 by Allison Rosado
Went to the Outlet store and Michael was very helpful and kind. I found exactly what I wanted at a great price.
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June 2021 by Donna Abercrombie
Great inventory, friendly. Found what we wanted - plus! ?
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June 2021 by TeresaChris Skeen
Our sales person was new but seemed very knowledgeable.
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June 2021 by David Zwarg
No pressure, nice place, good selection.
