-
February 2024 by randy gibson
Ashley knows what she is doing
-
February 2024 by dennis fillbrandt
I diffently would go back.This was 1 of the best Verizon store I've been too
-
February 2024 by Garrett Williams
Thank you Melissa for going above and beyond! She was amazingly patient and willing to make sure I walked out of the store with what I wanted. Couldn’t thank her and the branch manger enough! 5/5 stars from me!
-
January 2024 by Renae Leann
Melissa was amazing today helping with a frustrating situation. Even tho the situation didn't quite get resolved how we both hoped , I appreciate the efforts she put forth in trying to make it happen. Thank you again so much. :)
-
January 2024 by Tandi
This has been resolved, so changing my review. We sent our 80 year old father in to change his phone onto our plan, he was tricked into extra features, also attempted to be talked into a new phone and told his phone would not be supported in the new year. We called Verizon and were told that is not true.
-
October 2023 by samantha mehler
Ashlee was amazing! Best experience I've ever had in a phone store! I will be going to this location every time now! They were friendly,fun and fast! They got all my stuff swapped over without the boredom haha 10/10
-
October 2023 by Joshua Baerg
You actually cannot call the location. They don't have a working phone number. It sends you out to some random call center. And even the call center can't get ahold of the store.
-
September 2023 by Orin DeGroat
Staff was very helpful. She was extremely skilled at helping upgrade our phones. We scheduled an appointment and got in and out in about an hour.
-
September 2023 by Teresa Boggs
Ashley at the Colville WA store was AMAZING! We called customer service and Chad messed up my mother’s line BAD and Ashley fixed it up like the pro she is. Highly recommend her for your needs!
-
August 2023 by Taylor Johnson
Ashlee was very professional with all the questions I had asked her and was extremely helpful with what I needed to purchase. Definitely recommend if you visit the store to go directly to her
-
August 2023 by Nancy Peterson
Ashlee has been a great help every time I’ve come in the store!!
-
July 2023 by Lyndsey G.
Ashlee was terribly rude... no attempt at customer service. She was caught in a lie, back tracked with no apology. We did get our phone, but 3 days later than it was delivered and 4 days after it was originally said to have come. We'll stick with Verizon, but will do business with them Spokane.
-
May 2023 by Melissa Hann
Amazing customer service! Welcoming, polite and knowledgable. This was not my first time being helped and will not be the last.
-
April 2023 by Kimberley Gibson
Ashlee was an absolute lifesaver!!! Went in with a Jitterbug era phone of my mom's and Ashlee worked extremely hard to get everything I needed done to switch my Mom over onto my Verizon account with a new, easy, simple to use phone. Ashlee is an amazing representative and her customer care game is unmatched!! Thank you again!!
-
March 2023 by Tammy Augspurger
Ashlee is the greatest! Transferred data to my new phone and explained minor issues with some data. Very professional yet personable and a joy to talk to. Would much rather deal with her in person than Verizon customer service.
