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November 2023 by Rose Selvog
I got a tracking update that said my package was delivered in my mailbox at 12:02 pm well there's no package at all and its 7pm now and still no package whoever delivers mail is not doing a good job at all and this isn't the first time the last time they said attempted to deliver and I was home all day and no noise gets past my dogs.
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July 2023 by Jesse Colter Canfield
absolutely terrible excuse for a representative of the USPS. is your life miserable? not our problem. we just bought some property and they are laughing at us when we try to reestablish mail service. I've called the 800 number and they don't understand either. terrible terrible human beings behind the counter, ruined my girls day, what is wrong with you people and why are you doing this, the law says you can deliver regardless. Jesse Canfield 41701 N Shore Ln, just wait till I get back there you are awful!!!!!!!!
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May 2023 by Stephen McClymont
Wonderful experience picking up General Delivery items. Clerk was so kind and thorough looking to make sure she gathered all my items.
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February 2023 by Nick Pine-Nelson
This post office has returned countless packages stating there was no forwarding address... There didn't need to be one, it was addressed to my post office box! The only reason I have a post office box is because I live in town limits. All residents within town limits are given a PO Box automatically because they don't deliver mail within the town of concrete.
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October 2022 by Kayden Wholfe
I have lived in a lot of areas and this USPS office location by far has the worst service out of any of the areas I have lived in. They often deliver our mail at almost 8PM. I have even had as late as 9PM a few days. We regularly get other people's mail that isn't anywhere close to our address. Our household has sometimes had them come 2-3 times in one day over 2-3 pieces of mail or packages instead of just delivering them at once. They will also just decide whether they want to deliver your package or not that day and sometimes just hold it over the weekend just because. Or they will claim customer said to hold package at post office even when you and no one in the household did such thing. Also will just sit outside and honk at you if you need to sign anything, which has several times woken up our young kids and baby from sleeping.
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October 2021 by S S.
This post office is very unorganized and loses packages often. But more frustrating to me is the terrible service I receive almost every time I come in. They act like you are inconveniencing them by coming up to the counter and asking them to get your packages (you know, doing their JOB). I either get an attitude of total indifference that borders on rudeness, or a strange fake-nice passive-aggression that is totally uncalled for. These employees need to take a customer service training class, or maybe just get jobs that don't involve working with the public.
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July 2021 by Wayne G
Always great service.
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November 2020 by Daisy’s are Forever
Pretty decent service
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July 2020 by Alice B
Everyone is always kind to me. Great service.
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July 2020 by se lee
I bought a mailbox because I have to buy a mailbox if I don't want to install a mailbox across the street.When package comes, return everything as it comesWhen purchasing goods online, use only one address to fill in the addressso i use my home address. because, every items delivery different wayplease let me know to get my package with out returning I am so unhappy this post office service
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February 2020 by Cella Watts
Concrete Post Office regularly delivers our pkgs to other people. This has happened 3 times. The new mail carrier marks pkgs delivered that didn’t come that day they said they were delivered to OUR address. Or they have 2 of our pkgs in the mail Jeep and deliver one of them but not the other because of adverse weather conditions, makes no sense.
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August 2019 by Andrea F.
The Concrete Post Office is unbelievably mismanaged & delusional. No problem is ever resolved. Here is only one of the things that happened to me... Due to my medical condition I rarely leave my house & I buy most of my products online. I ordered an expensive jigsaw puzzle. I happened to be sitting by my opened living room window. I heard someone talking so I looked out my window & saw my package high in the air coming over my fence! It landed with a crash on my lawn! Words can't describe how angry I was so I ran outside & got my package. The box of my jigsaw puzzle was crushed & normally that wouldn't be a big deal but this expensive puzzle must be built around the box for stability. I called the post master & he spoke to me like I was lying to him! I HATE the people who work there as much as they hate delivering mail! There is nothing I can do or say to show them the errors of their ways. I'm so sick of getting other people's mail because of their incompetence! AAAAAAAAHHHHHHHHHH!
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June 2019 by Colleen Boitano
Our mail carrier is rude, won't get out of the car for my 81 year old mother who just had open heart surgery. She says she does not have to because of our dog, which is a super friendly beagle. She just honks her horn and if my mom does not get out fast enough, she leaves. This has been happening since before Christmas. Living in a small community, it is shocking to see someone so uncaring when everyone else looks out for their neighbor.
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June 2019 by Brandie Cyr
Friendly
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May 2019 by L M.
This post office is the worst. Every time I'm expecting a package, I either receive it late, in damaged condition, or not at all. My latest package was ripped open like someone had gotten into it and pieces looked like it had melted. The contents inside were tampered with. AND there were little stickers on the package that said "Were sorry that your article was damaged during processing". Umm... damaged is an understatement. I can't believe the condition my package was delivered in. Also the post lady just honks her horn if she is supposed to deliver a package to your door. She has never come up to our door once. She looks horribly misorganized, sometimes spending 15 minutes or so going through her vehicle, opening all 4 doors looking for the package she's delivering (and there are packages all over her vehicle, literally against the windows). So unprofessional. I've also gotten notes in my mail box saying I missed a package bc I wasnt home and they tried to deliever. BS. I'm a stay at home mom and I was home ALL day when I'm done expecting a package. Also, HORRIBLE CUSTOMER SERVICE. Among other things. The younger gal with light brown highlights is very rude and treats people with no respect. Every time I've gone in there, I always recognize her because she is the only one who is rude for no reason whatsoever. She should be fired for her horrible customer service.
