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March 2024 by TJP06
Rude. Packages aren’t getting delivered. Went in to check to see if there’s an issue and to let them know my packages aren’t getting delivered even though it says delivered on the app and the clerk literally shrugged and asked “where do you want it delivered”.At my house of course. And he just shrugged and walked away while saying “I don’t know”.
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March 2024 by Natasha Schnell
Rude staff
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December 2023 by David Cook
Why would I need to fill out a form to start mail at a new address if I’ve already completed an address change online? The point of using the online address change tool is to avoid an office visit. How can they not understand this?If procedure requires this form to be filled out it should be specified during the online change of address process. This way someone does not waist time waiting on mail that this post office never intends to deliver because of the added step.
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February 2023 by Marcus Hartshorn
A package I was waiting for with a tracking number said it was delivered at 6 P.M. but I physically received my mail and a different package at 2 P.M. that same day. Another words it is lost. I tried to call my post office but got a generic answering machine not at Coupeville. The voice mail is the most incredibly, annoying experience I have ever had to endure and I have yet to hear anything back from them.
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January 2023 by Elaina Foley
I’m 67 years old and never had a problem with postal service until the last few years. The delivery of mail and packages by the USPS has deteriorated drastically. I feel like we’re now in a third world country. It is sad for America and Americans. I don’t know if it’s just Coupeville or entire nation, but it’s sad regardless.
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December 2022 by Andrew Southard
Horrendous customer service. They always refuse to check for packages they never even try to deliver, and they never leave a slip in your mailbox. Whether or not you get your package is just up to the clerk's mood that day.
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December 2022 by Diane Callahan
Inconsistent service at best. Our mail goes to the wrong address at least once a week (and their mail gets delivered to us). And now it appears the post office has decided not to deliver our packages, they are being held for "pick up".
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August 2022 by Tonalea Rehmer
This post office in incompetent at best. I had a package sent to my mother's house and they sent it back to the sender because the post office say there is not such address. This house and address has not changed since 1958. Unacceptable service!
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February 2022 by Bogdan Andrukhovich
Twice they marked off a package I sent 'Delivered, Individual Picked Up at Postal Facility'. They marked it off on Sunday, when they are closed. They did this twice. What is funny is that the 3rd package I sent with insurance was actually delivered to the address.
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January 2022 by Robert Mariner
Our mail delivery has been skipping a day of the week for the last two months. Then it became twice a week. Now nothing for a week and a half. Evidently the post office has a plan to pay my bills that it has not delivered, I think not.Ridiculously poor service. Words escape me.It's not like we can take our business elsewhere!
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December 2021 by Regina K.
Love Coupeville Post Office, I come here all the time, they are always the nicest post office, helpful, I have ever been too in my life! If you wait in line, to wait your turn, be respectful, it is all great!!! They are professional and great!!!
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December 2021 by News Ready Oregon
Lady behind the counter was rude
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November 2021 by Roy Gordon
These postal workers in Coupeville are shouldering a ton of work during the pandemic. Many thanks for what you do!
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October 2021 by Kimberly Rocha
Giant shout out to Drew at the Coupeville post office! He went way above and beyond to help us out with some deliveries that went awry. He is absolutely the best!!! What an incredible example of a person who cares about people and gives 200% effort! Thanks so much Drew!
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July 2021 by Carol Parbs
Very friendly helpful staff..
