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October 2023 by Sarah Clement
They had kitties ?⬛
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July 2023 by Lauren E.
I used their self-serve dog wash on my two pups after they enjoyed the 4th of July rolling in disgusting things they found on the beach. The area was clean, and everything we needed was provided. The tubs are in a separate back room, which was helpful to keep my two dogs inside, as I could only bathe on int he tub at a time. Bring your own treats (or purchase some for the dog wash as I did).
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May 2023 by lionel pacombe
I love this store. I have two big American bullies and its always really calm inside the store which is awesome when trying to wash two dogs at once. Also they charge a really good price to use their dog baths.
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March 2023 by Darian Broadhead
My family and I visit this store when we are in town for my toddler to look at the kittens and cats in the store. The past 3 times the employee “working” has had loud music playing in the store, and spent the entire time during our visit on his phone. No greeting, or how can I assist you?, or any sort of politeness.We will continue visiting the store simply due to our adoration for Coupeville, however we might actually purchase from the store if we felt welcomed and acknowledged as customers rather then a nuisance.
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September 2022 by Robin B
The staff is friendly. I’m grateful for the pet wash stations and love the kitties in the store even though my dogs get very distracted by them.
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August 2022 by Michele Sivadas
Love this place. Have a great selection for pets, and is locally owned. Friendly and knowledgeable staff.
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August 2022 by Hannah Reese
Best local source for raw food and fantastic independent pet brands, from enrichment to supplements to leashes and collars!
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July 2022 by Cindy Shannon
I bought this “tuffut-flex” dog toy for “tuff chewers.” The piece my golden chewed off in less than 30 minutes is on the green cardboard above where it states for “tuff chewers.” I wanted to exchange it for a better toy and pay the difference but I was told I could not do that because it was damaged. That is the reason I brought it back the next day! No customer service here!If you look at my other posts I am NOT an “impossible” person to please. I normally give 5 stars but when I feel a business is not taking responsibility and in fact blaming the customer, I think others should know. I appreciate great businesses and my reviews show that. Positive breeds positive energy. This was my first time in this store and my last. I try to surround myself with positive. This was a dog toy that was $12.99. I did not ask for a refund but to exchange for another toy I know to be stronger. Seems like not good business sense to make a fuss over this small amount. This is why I wrote the review. I already ordered toys I know to be stronger from Amazon. Try Kong or west paw from Amazon.
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July 2022 by Cindy S.
I purchased a tuffet toy at whidbey natural pet. it was my first time in the store. In the picture above where it says for "tuff chewers" is the piece my dog chewed off of it in less than 30 minutes. The next day, I asked to exchange it for a more durable toy but was told the piece that came off would not hurt a dog. I have had enough vet bills to know it will. I wanted to exchange it and pay the difference but I was told that was not the owners policy. I paid $12.99 and would have remained a customer if there had been some customer service! Beware!
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May 2022 by Michelle Kozlowski
Great selection of dog treats, plus when I went there were adorable kittens roaming around the store
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February 2022 by Russell Schmidt
Great little pet shop! The cats running arounds re quite characters.
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December 2021 by Lars Nichols
Wonderful place for a dog bath for our 115# Berner! Everything we could possibly need for a great bath. Engaging, helpful owner and cute shop kitties to boot! Thank you! You made this 'chore' positively pleasant!
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November 2021 by Dan J
Location is the worst, right in tourist central portion of Coupeville. Good luck finding convenient parking. I missed the old location where there was decent parking decent space and you had room in the dog wash.Staff is friendly and dog washe is cheap cost.
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July 2021 by Matty B
Worth visiting, if only to see the kittens!!
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June 2021 by Sarah Dugger
Cute shop with interesting items, some even locally made. Cat toys is limited to onerolly trolly thing. Staff is friendly and helpful. They also have kittens for adoption but you can never either get a straight answer when they'll be ready for adoption, if at all and how to start the adoption process. Seems to you to know some who knows someone who knows someone to get a kitten there or the correct information
