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April 2024 by Jack J.
Got here 30 min before close and they say I can't pay cash I thought this was America
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February 2024 by Robert Cornforth
Can't talk to anyone
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February 2024 by R C
It was a great experience. We switched from T-Mobile and it was a effortless experience. I went in expecting to spend at least 2 hours dealing with the whole thing, and it took just under an hour to get switched, new phone for my son, an account set up, etc. A++ experience.
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November 2023 by Dale Romero
Vickie was the young lady who assisted me she was awesome she was professional her personality was so pleasant and her knowledge of the products were spot on an she helped me connect everything together and both are birthdays were the same lol
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November 2023 by ron rantala
It's was very good service right when we walked in there was a person right there to help us good service
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September 2023 by Faith Reed
The service at the Covington WA. Store is incredible!! I recommend this store highly as well as AT&T!!!!
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August 2023 by Michael Survell
This is a corporate store, not a franchise store. I went in to get some tech support there, because AT&T's phone support sucks. The guy that helped me knew what he was doing and had my phone fixed in under 5 minutes. This is my go-to store, because AT&T trains their store people much better than their phone support people. The guy on the phone tried to tell me that there was a tower down in my area and that it would take 3 to 8 days to repair it. Like AT&T would leave thousands of customers without service for more than a week, give me a break. So the next time you need something fixed, skip phone support and go to an AT&T corporate store instead.
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July 2023 by David Howard
They did immediately engage me but ultimately they could help me, which is annoying. The stores should be able to help with everything possible, including billing issues.
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July 2023 by Ryan Turner
Elijah was great at this store location. He Got me set up in no time and saved me some money on my plan!
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June 2023 by Kass Mac
April deserves more than 5 stars. She is exceptional at what she does and is very personable. I've never seen such a helpful and sincere wireless employee with any carrier ever. Give her a raise so she stays here! Thank you, April!!
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April 2023 by Emanuel Johnson
Henry provided A+ customer service he let me know about all the different deals AT&T has as well as different financing options I have he was friendly and professional and gave me an overall positive experience and I’ll definitely be returning to that store if I ever need anything
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March 2023 by Olga P.
Alvin was super friendly and helpful when I came in to get a SIM card. It was almost closing time, but everything was done with a smile. Thank you for the great service!
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March 2023 by Patrick
I have used this store for my cell needs since my start with AT&T 4 years ago. I was sold on buying an AT&T screen protector for various reasons but the one I liked was that I could come back anytime mine was damaged and pay a small deductible to get a new one. DEAL!! Well, I had one day off last week and lined up all the errands which included getting my screen protector replaced. I stopped in and spoke to a bigger guy that happened to have the new apple watch on that I was considering buying and was going to ask about after my screen was handled. I explained why I was there, he asked me what brand I had purchased, I told him it had been years ago and that I had no idea. That seemed to annoy him. Then he checked my phone to get the correct model before grabbing the new screen protector. He went and looked and returned to tell me they did not have one in stock that is for my iPhone 12. I said ok, can you please order one and call me when it arrives? (This is a true story!!!!) He told me that they are not allowed to call customers for that sort of thing. I asked can you tell me when you’re getting some in stock? He said he could not because they are not informed of what is ordered or when it arrives. I said can you tell me what stores might have one I can go get? He said that I could save time and just order one online and have it shipped to me. Absolutely blew my mind.
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March 2023 by J W.
This is my favorite Att store. Friendly, professional and efficient staff. I always go here for my phone upgrades.
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January 2023 by David Maathuis
Henry's customer service and professionalism is second to none.This is the standard that AT&T and FirstNet should provide at all times.
