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December 2025 by Rebecca Siu
All the staff are talking too much their personal stuff and don't care of other customers who are waiting for the service.
Do they know that we only have less than one hour lunch break???? Now my lunch break is gone and no one still gossip their personal things!!!!!
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December 2025 by BB RagMan
Always great service great cash machines
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December 2025 by Derek John
My wife has been a member of this branch for at least 7 years and she and I are so pleased with the service we get here. We are especially partial to Joshua Barrios whose customer and personal skills are excellent to say the least. I think Joshua is a keeper and a credit and asset to any organization. Staff like Joshua are what makes a company great.
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November 2025 by Cruise Fast Auto Sales
I’ve been banking with the BECU Covington branch for over 6 years, and they’ve always taken great care of me. The staff is friendly, patient, and always willing to help with anything I need. Every visit is quick and smooth. This branch truly sets the standard for customer service.
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November 2025 by The Crew
I always have a great experience at the BECU Covington branch! The staff is friendly, attentive, and always willing to help with any banking needs. They make transactions quick and easy, and I feel valued as a member every time I visit. Highly recommend this branch for excellent service and a welcoming atmosphere!
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September 2025 by Jordan Humann
The associates at BECU were very friendly, honest, and helpful! They answered every question that I had and even offered some helpful insight to get my finances fixed!
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April 2025 by ilovecorgis
Joshua rocked!!! Very kind very helpful!!
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October 2024 by Kelsey Shanks
I came inquiring of a personal loan and worked with Joshua. Very efficient and knowledgeable, made sure to explain the process clearly. Highly recommend working with him to meet any financial needs!
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September 2024 by Christina Davis
Helpful and patient. Tessa was kind.
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June 2024 by Haso Yadgar
2 days i went there the system was down
If it's like this close the bank...
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September 2023 by Dan Woods
Great place to bad they can't keep lobby open with ATM.
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September 2023 by Donna Hart
Makayla C was a terrific help with my auto loan refinance. I'd give her 10 stars if I could.
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February 2023 by Bonnie Maiorca
Very helpful
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February 2023 by Alexander Eastwood
Amazing banking experience every time I go. They even offer free notary services to BECU members. Shout out to Nhu for making an otherwise drawn-out experience, fast and simple!
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February 2023 by Joy Cartwright
I was very impressed with the professional and friendly service by Paige and Connie at the Covington BECU. They went above and beyond and it was truly appreciated. Thank you!
