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January 2024 by Karen Harvey
Kind, caring employees. Jo is awesome.
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December 2023 by Ethan H.
Rude useless bankers. Lazy around the holiday times. Wasn't greeted. Asked for help and was turned away because I didn't have an appointment. THERE WERE MULTIPLE bankers standing there doing NOTHING!!!!!!!What are you getting paid for????
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July 2023 by Victoria N
I've been banking with Chase for many years and always had helful and wonderful customer service no matter the location. So it made sense for me to bring my daughter to open an account for her. We were already driving for our appointment only to receive a phone call that our appointment is cancelled. The CS lady said the she meant to call us earlier to let us know. This is so unprofessional that it makes me wonder if poor customer service is a new chase style? We ended up going to a different bank to open our account and had a wonderful experience there.
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July 2023 by Aqeel Al Lami
Thank you for the good treatment, the staff were very nice
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July 2023 by Maria Gutierrez
Good customer service
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April 2023 by The Dynamo
The location is convenient, but the tellers are just so so, it’s virtually impossible to talk to anybody in the building
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January 2023 by Nicholas Sipe
Look there atm machine took 800 from me and they will not help you I feel like they stole my money they will not even look at the cameras
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October 2022 by Mustafa Osman
Nobody answers calls, tried calling for 3 consecutive days.
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May 2022 by Ankit K.
New branch, nice and polite staff. They have been very helpful with notarization of some documents that I had. It was easy to make an appointment over phone and I was in and out in minutes.
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January 2022 by Kyle B.
Has only one atm that's drive thru after hours.. sucks every bank has 2 or more outside. Wait is sometimes horrible.
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October 2019 by Justin V.
Two stars because the teller Sergei was competent and helpful. This is a review for the banker/business banker team ~ incompetence is an understatement...unfriendly, unresponsive, slow, cranky ~ imagine a prison warden and you are in the right mindset...go somewhere else if you want timely service or service at all. Columbia Bank is a much better local alternative.
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October 2019 by Mark Y.
Received a mailing regarding a bonus for opening a savings and/or checking account with Chase Bank. Called the bank to make sure that I would qualify for the bonus.. I told them that I previously received a bonus last year but closed the account this year... I was told that I could open another account and receive a bonus so I went to the bank, with my wife to open a savings account for each of us.. We listened to the banker's presentation about the benefits of banking with Chase. The benefits were not nearly as good as our primary bank so we told her that we would open account just to get the bonus. My application was processed. When the banker tried to process my spouse's application, it wouldn't process. Another banker came over to help. When he could not get the application to process, he questioned us why we were opening the account and started to belittle us and making us feel guilty for chiefly opening the account for the bonus. With both of us being retired and on fixed incomes, the bonus money would have helped. There was no reason for the second banker to interrogate us about our motives and make us feel like we were robbing the bank. This was a very unpleasant experience for both of us. Never was there an acknowledgement or an apology for their rude treatment even on the following day when I closed my account.
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December 2018 by Katie A.
Yeah my mother was just in there today and walked out in tears because of the lack of compassion from the staff..her parents have been ill..lost her father and dog in the same week and they had to audacity to tell her those are just excuses for why she hasn't been in there for a month to discuss them taking out unauthorized funds from her account.. ya'll should be happy you're closed all ready because I will not stand for this lack of compassion and horrid customer service