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March 2024 by Kimberly O'Neal
It's free to return most Amazon products there but the nice coupon from Amazon when you return things will not apply to any Name Brand items at Kohls. No Nike, No Under armour, no Carter's, no Adidas, Etc, Etc, Etc...
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February 2024 by juventino fernandez
Really nice customer service thank you
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February 2024 by Adonis Howard
I usually just go here for my Amazon returns, but my wife shops sometimes while we're there. The problem I have is with the customer service. When we walk in, we have our returns in our hands for Amazon, and the staff sees that and doesn't greet us even after eye contact. I guess assuming that we're not customers just going to Amazon. I think it's very rude. Regardless if we're shopping or not, you should greet everyone. Little do they know, we actually shop there. This doesn't happen all the time though. But, shouldn't happen at all.
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February 2024 by Corey Gursley
I like the staff they've always been nice to me really great Prices and great selection plenty of parking handicap parking.
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February 2024 by Jason Fatland
Will never shop here again. For some reason my wife thinks Kohls has great prices. She had “Kohls Cash” to spend. We went there a while back looking for a floor runner rug. We found one that was originally priced at $70 ? but with kohls cash and 30% discount it would be $20. We bought it and few days later we were at Costco and found a similar rug for $15.99. ??♂️ That was the 1st bad experience now this is what absolutely ended it for me. A week ago she wanted to go there to spend “Kohls Cash” again. I found a jacket and pair of jeans I liked. $170 for the two items so I paid partial with a visa gift card ($60) and the rest on my visa ($110). After getting home I had buyers remorse (never wore em) so I wanted to return them. We went to return them and they’d only give us a store credit because it was partially paid by gift card!! What!?!? At least give me a store credit for just the gift card portion!!! Return policy sucks and so do the prices!!!! ???
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December 2023 by Marina D.
They always have so many great things on sale. People complaining about taking an elevator to the 2nd floor for Amazon can go do their returns at our local UPS, where you have no phone signal, ever. Get over yourselves... Staff at Kohl's are nice and helpful. Store isn't too busy and they are open late. Much better than Walmart!!
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December 2023 by Guadalupe Banuelos
I love kohl's, but Covington store is always my best option ♥️
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December 2023 by Nancy McBride
I enjoy shopping in person. I do shop on computer. Would rathersee the merchandise in person to determine quality. Have always been pleased with sales staff and checkout.
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December 2023 by Sandra O'Hara
Associates at the cashier was not nice. Rude & disrespectful to say the least. However, overall a nice store.
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October 2023 by Treasure Call
10/8/23. Zero Halloween stuff. But a bunch of Christmas stuff out. Really hard to shop in kitchen area because 80% of stuff has zero price tags. I’m not asking someone for a bunch of price checks.
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October 2023 by Kelsey Pospychala
Nice staff and clean, well put together store
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September 2023 by Laura Grommon
Employees were very kind here, unlike my experience at the Redmond store. Sharon here was so sweet at the register. She suggested I sign up for a Kohl's card which I didn't think I would be eligible for but turns out I was and she got me almost a $50 savings for my purchase that day! Thanks Sharon! Oh, I was also able to find a pair of pajamas for my mom that are 100% cotton which is hard to find these days. Will definitely come back to this store.
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September 2023 by Lizz Clark
This location doesn’t seem to restock in the slightest. Went to get school clothes for my kid and it was all short sleeved shirts and summer insignia.I just want to request that they restock…
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September 2023 by Darryl Doak
Not my first go to pick for clothing in Covington but it's definitely my number two spot to go if I need a specific item for an event, only reason they are not number one is because of their prices seem to be inflated relative to a couple surrounding competitors. I kind of understand that in the state of the current economy but the higher prices also seems to be what is limiting the foot traffic.
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September 2023 by Kellie Hendi
Very helpful to get able to drop off Amazon returns. Kohl's is awesome, but rather expensive. Good quality, good selection.