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March 2024 by Pallavi Chauhan
I went at 5am with 3day guest pass to try out the gym, however, I couldn’t workout because they had no sales team member to activate the pass and it has to be done at 8am.So, giving them 1 start because-1. This information should have mentioned on the guest pass, so it saved me early morning disappointment and time waste.2. 8 am is not really gonna work as working people don’t have luxury to be in gym at 8am on weekdays, so they really need work on their policies/timings/methods to provide better service to their customers.3. The receptionist should have a way of handling such cases, as in take pass id, drivers license infor and activate the pass later. Should atleast people try out the gym who are showing up at 5am.Not a very positive first experience with this facility.
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February 2024 by Alycia jones-jhanson
We are members and love being able to have a gym close by. Our special needs son also comes with us and is a huge basketball player. I love being able to take him and he can do what he loves. However, the basketball court has only one hoop and it's sad that no one can ever just shoot hoops as there is always some game going on on the other. Can this please be taken care of as it's been several weeks and since the Kent one closed, it should be an easy fix. Thank you.
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February 2024 by Puneet Dhaliwal
This gym is falling apart basket ball court broken locker room only one shower works
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January 2024 by Melissa Satterwhite
There are three LA Fitness locations within 4 miles of our house, and this is the best. They have a juice/coffee bar, a real treat after a good workout.The woman's locker room is clean with plenty of lockers and a dry sauna within the locker room. The sauna is spacious, too.This location has tons of machines, nearly all in working condition. The weight area also boasts lots of variety.I wish management would fix the spa in the pool area. This one issue nearly drops my 5 star rating, but overall, this LA Fitness location shines.
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January 2024 by Sumanth D
Best gym for the price!
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December 2023 by David C
The facility is always clean but it too always seems like there is equipment broken. Currently it’s the sauna…. Parts on order is all they advise…. The amount of time it goes out maybe consider having some parts on hand
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December 2023 by Jon Touma
Gym is always dirty, bathrooms are always filthy, weights are all over the place never picked up.
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December 2023 by Davey Jon
I've been here for almost a decade, used to be a very nice club. Right now... It's falling apart. Broken spa for half a year and broken sauna for months. What do people pay for? Employees are not professional lounging on the job. No body cleans the locker area, bathroom, or even the sauna. It's sad that the customers had to clean the sauna because it hasn't been cleaned for years. It's a health hazard and should be reported to OSHA or something. Unbelievable. It doesn't take much to address these issues.
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December 2023 by Jimmy Furrows
This branch got renovated 5 years ago, but since then it got neglected and filthy. Mens bathroom is dirty and smells, Men's sauna is not washed since renovation and the heater is still broken for a month in a half, the pool area has mold growing because the ventilation is not working for more then a month, the jacuzzi is not working for half a year WHAT AM I PAYING $50+$50 FOR.
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December 2023 by Bean “BeanWood aka Big Sassy” Wood96
Going down hill. How long has your sauna been broken ? Absolutely insane.Their inability to fix it and enforce the rules in the sauna is very poor which is why it’s constantly broke and people constantly mistreat it.
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December 2023 by RedPine 20
On 05 Dec 2023, at 0937 hours, the female receptionist refused to give me the contact information of her manager, proceeded to tell me that she had the right to refuse service to anyone for any reasons, and that I was therefore trespassing, then called the cops on me. There was a good receptionist present, but he was too scared of her to give me anything more than quiet support.This happened within the span of about 3 minutes. I was trying to find out why the sauna was broken, and was suggesting better signage to explain why the sauna was broken. There wasn't even an out of order sign - I had to find out it was broken by trying to turn it on and going inside 30 minutes later.Had that receptionist given me the contact info of her boss, this would be between me and them. However, she made it difficult to escalate this issue, so I'm writing a review instead. Now her bosses boss gets to ask her boss why a year-long patron is giving a 0/5 review due to a receptionist.
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December 2023 by Kellie Hendi
No drama place to work out. Clean, organized, quiet, respectful people
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November 2023 by Carl Bowers
It's fine.
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November 2023 by Jalric V
Offered a free 3 day pass then tried to charge me $20 for the day
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November 2023 by Aleksey Kramer
EDITED: the place is not the same as it used to be: perpetually broken jacuzzi, broken sauna, broken ventilation. Not as clean as it used to be.The place is normally very busy, which is a very good indicator of a good facility. Are used to go there quite often, but kind of let it go lately. The training equipment is not the newest one, but functional. Really good swimming pool and sauna.