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March 2024 by Shelly Collins
Helpful
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March 2024 by János Szablya
Without question one of the nicest Les Schwab dealerships I have encountered and I have been with Les Schwab since 1971 simple past and I meant Less on more than one occasion in my youth and he would agree that this was the tops as far as service bearing his name.Was just there for a tire rotation. I rotated my tires there on my new car about a year. This rotation was complementary... this speaks volumes to the quality of service and the value they have for their customers and the importance they put on honoring their word! They are the best stop searching on the web!
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March 2024 by baldino @ peakendodontics.com
The people at Les Schwab are fair and honest. 10/10 would recommend for any of the services they offer.
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March 2024 by Yillar va Yo'llar
It’s not good to have to wait a lot for them
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March 2024 by Stephen Massey
Les Schwab is back on my top tire providers again. I stopped using them because their overselling was feeling a little intimidating. Well, they seem to be listening to the customer now! Great job on replacing 3 bad tires! It was quick, not overpriced, and felt like I got a deal. The guys at this store were very helpful with my questions and concerns. The store was clean and no lines to speak of. Great job!!
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February 2024 by Courtney Nelson
Four years ago I left a five star review and after paying another visit to them just this week I wanted to update my review. I’ve been to several tire stores and different chains and this Covington location by far is the absolute best. From the initial phone call I made to set up the appointment to dropping my key off with my vehicle…the phone call I got when my vehicle was ready and also keeping me informed on what was going on…from the time I picked it up to the cost of the service. Five star the whole way! I live closer to a couple of other tire store locations but I go out of my way to visit this particular one because of the staff here. They’re experienced and knowledgeable and their customer service is excellent. So I stand by my five star review that I left 4 years ago and would give them 10 if I could! Special thanks to Garrett!Always fast and friendly service. That's why they're the best!
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January 2024 by Davey Jon
Good service and quality. But the wait time is pretty long. It shouldn't have taken hours to fo wheel balancing.
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December 2023 by Becky Hohengarten
I brought in my car to get one tire checked out as it was very low. They removed a screw and patched up my tire and didn't even charge me for it! Les Schwab has always been super helpful anytime i have needed my tires refilled or checked when they are low. If I need to buy tires in the near future, I will certainly be going here.
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December 2023 by Eric Cheshier
Everyone was very friendly at this Les Schwab. I went in with a slow leak in my Tesla tire. It turned out to be a small nail which they were able to patch. They also rotated my tires. All for free! Which was nice, especially with money being tight around the holidays. I'll be coming back here when the time comes for new tires for sure.
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December 2023 by Becky Rode
Had an unexpected flat tire while in the area. Rolled in 2 minutes before closing hoping to leave my car overnight for a tire repair. Everyone was so kind, despite the fact they were actively trying to close, they fixed my flat and had me and my groceries on the way home in time for dinner. Could not recommend this place enough.
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December 2023 by Corey Gursley
I got there roughly an hour before closing. They were quick about it very polite. Fixed my tire that had a screw in it and did not charge me. Only took them a short amount of time... It was an enjoyable visit.
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December 2023 by ilovethemapdust
Called, for a quote on tires was given only the cheapest option "because with a car that old tires are the least of your problems" I was told the location was "dead" and could get right in. I arrived at the store LESS than 5 minutes from our phone call. Asked about an alignment with the purchase of 4 tires. I was told there were no slots available, BUT HAPPILY upsold the tire siping. I sat for an hour and a half while walk in customers just like myself were checked in and serviced before I was. Been using Les Schwaab for over 15 years, until today. Went to a more expensive competitior that had tires in stock, was not talked down on because of the age of my car, was checked in and had 4 tires installed with and an alignment checked in less than 1 hour from leaving this stores front door. This used to be a great trustworthy location, and it does not hold that standard any more.
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November 2023 by Jonathan “Foxius” Slater
Fast, friendly, willing to go over tire education with their customers to advise them about road safety for their vehicle(s).
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October 2023 by Ensky
Just went in and had them install a set of used tires I got a great deal on. One of the tires sold to me had a puncture in the sidewall with a slow leak. Without hesitation brought the car back and they replaced the tire with the best one of my old set so I wasn’t stranded free of charge. Can not recommend this place enough. Very satisfied with my visit, always going to be going back for any of my tire needs.
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October 2023 by Adham Adham
Great Service! Prompt timing and appointments made with ease and convenience. Quality work and attention to details.
