Extra Space Storage located at 26901 185th Ave SE in Covington, WA, offers a wide range of storage options with drive-up access, covered loading bays, and multiple entrance and exit gates for convenience. The facility provides secure storage with electronic gate access, exceptional security measures, and ADA compliance, making it easy and safe for customers to store their belongings. Parking spaces, elevator access, and golf carts are available, and vehicles are allowed in drive-up units, giving added flexibility. Customers praise the cleanliness, professionalism, and helpfulness of the staff, especially highlighting the manager, David, for his helpful, honest, and friendly service. He goes above and beyond, making processes like unlocking lost access or transferring units stress-free. Customers find David energetic, clear in his explanations, and dedicated to providing great customer service, often mentioning his integrity and genuine care. The team is actively working to improve the facility, with the newest manager and assistant making positive progress. Despite busy days where staff handle multiple stores and phone calls, customers appreciate the effort and understanding from the staff. Overall, the location offers a seamless, secure, and customer-focused storage experience.
Abby and David were awesome. Perfect customer service
January 2026
Went around to a few different self storage locations, and was drawn in by the management at this location. Very personable, kind, and attentive!
January 2026
Great in person experience. Way better than expected and what you read online. Luckily went when David was there and so glad for that. He went above and beyond and made it very easy.
