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December 2023 by Nick Cardillo
They instituted a new policy where they require a credit card on file as well as your bank account information! I provided my bank account when I joined, but now having to also add my credit card information is highly unusual and a very shady business practice. I can't think of another company which requires information from two accounts. This is obviously a privacy and identity theft concern. This policy is not on the corporate website (only bank info is required) so I am wondering what exactly they are doing with this information? Because I wouldn't comply, they said they would refuse to let me enter. Therefore they gave me no choice but to cancel my membership. Please do not do business with this unethical franchise.New information: Their response below doesn't discuss the issue! I have no problem with providing my checking account info. I have been doing this for 2 years. The problem is now they also want credit card information AND bank account information This is contradictory than what is on the corp website and I can't think of another company that does this. Once again, do NOT give them all your personal information!
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December 2023 by Nick C.
They instituted a new policy where they require a credit card on file as well as your bank account information! I provided my bank account when I joined, but now having to also add my credit card information is highly unusual and a very shady business practice. I can't think of another company which requires information from two accounts. This is obviously a privacy and identity theft concern. This policy is not on the corporate website (only bank info is required) so I am wondering what exactly they are doing with this information? Because I wouldn't comply, they said they would refuse to let me enter. Therefore they gave me no choice but to cancel my membership. Please do not do business with this unethical franchise. They also reduced their hours where they now close at 7pm on weekends. This is when I usually went to the gym.
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December 2023 by L W.
Workout or Get Out...It is so infuriating to see members do a few reps with weights that are clearly too heavy and spend the next 5+ minutes on their phone, while people are waiting to use the equipment. Why are you even in the gym if you spend so much time on your phone? Workout or get out and let others (that are serious about their workout) use the equipment. NO ONE ENFORCES ANY OF THIS!Covington, WA
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November 2023 by Kassy Xens
Good place and people.I have been coming here and get myself going.You should try it.
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November 2023 by Andrey Psyche
I've been to 200+ locations around this country.This is the only one where you have to wait in line to check in.It seems like every time I need to check in, the front desk is helping someone else sign up, or buy something. As they should.But I don't need to be in a line waiting for you to get done to begin my workout.Also, the morning manager shouldn't work with people. I canceled because I didn't want to surround myself with that energy on a daily basis.I'll take my money elsewhere.
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November 2023 by Jeffrey R.
I've been going here for a little over 2 years and am switching gyms after how inconvenient it has become. To start, the app isn't accurate with the crowd meter which is mildly annoying. The change in hours is most annoying and is my reason for switching. Closing at 7pm is ridiculous. On top of that, the staff are 90% lowlifes down to the managers. I genuinely used to enjoy coming here but will be going else where. Also I've been told on multiple occasions im not allowed to wear jeans when coming straight from work yet see people at least once a week working out in jeans. Don't know what to make of that but there ya go.
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October 2023 by Makayla L.
The change in hours has me debating on changing gyms. They should not be closed at 7pm on weekends and 10pm on the weekdays
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October 2023 by Joshua Fortenberry
It is a very comfortable and relaxing place. Every employee is very courteous, professional and most important very helpful.
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September 2023 by khan baba
It's very nice that this gym waived all the fees for kids. My daughter enjoyed staying in shape over the summer. We wish weekend hours were longer, but we understand.
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September 2023 by jerry thorn
This is a great place to workout!Very clean, no pressure and not overly crowded!The staff is very helpful!
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September 2023 by Jessica Lee
Wish the hours would go back to the 24 hours. 10pm is too early. Otherwise comfortable facility and clean.
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August 2023 by Lucie L.
Pretty upset about the change in hours. 10pm on weekdays is super early. Weekends I can understand but people have jobs that is hard to manage with the early closing hours esp when this location used to be 24 hours weekdays. On top of that, the employees turning off all the tvs 10-15 min early and playing around with the lights when the place isn't closed yet is very unprofessional. If staffing is an issues maybe this location shouldn't need 3 employees fooling around and not doing anything and split up their hours so you can open later.
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August 2023 by Frank Portmann
Very clean gym .I lost 70 lbs .30min express work out one day then alternate elyptical the next day .I had to lose 50lbs before I could have hip replacementMy goal lose 30 more before knee replacement,February 2024
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August 2023 by Pete B.
The gym and staff are great. The equipment is newer and in good shape and the facility is clean. The only complaint are some of the gym-goers are lax in wiping down the machines when they are done. Usually these are younger gym-goers working out in pairs or groups. Good place for families to work out too.
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July 2023 by Shayla Joyce (That_Gypsy_Lady)
Clean place, friendly staff, all machines appeared to be in working order and had decent showers.
