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December 2023 by julie parton
I spoke to Michele in the pharmacy on 12/14, and it was clear that she hated her job. She refused to help me refill my prescription and questioned me repeatedly. She was also incredibly condescending.I'm not sure what's going on with her but she shouldn't be working with the public.
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September 2023 by Rayne Blue
I'm gonna sound like a "Karen" but this has to be said everyone else be warned I don't want you to deal with this like I have to! Why the hell did rite aid have to close! because Safeway pharmacy is by far the worse pharmacy I had to deal with the pharmacy technician(s) think they are the pharmacist (the pharmacist is the only nice one besides the African American pharmacy tech she and another white tech sorry about only going by ethnicity I don't know their name!) The rude technician who answered my call yelled at me and was very rude and due to the fact I made a mistake on a prescription name because of a seizure which caused a concussion and confused me earlier she accused me of trying to fill a prescription early and said I was "always trying to fill early" well to her the times I did fill early it was due to being out of town and another time was due to the meds being ruined and the last time being because my doctor okayed the fill just like every fill and so did my insurance company and she still acted like SHE specifically had authority of my seizure meds she believes she's higher up than the doctor, pharmacist and insurance company combined lol so enjoy being a employee that takes your frustrations out on your customers we are the only reason you're employed like a another Safeway employee said to me, I am always nice and thank you guys and say sorry even for things that are not my fault! You lied and said the rite aid never responded to the transfer and I found out you lied by calling rite aid they said SAFEWAY NEVER CALLED OR ATTEMPTED TO!because you Safeway said "I've already called a while ago and rite aid never responded to our request! Then when I called back and said I wasn't trying to be a burden you said "no no the pharmacist is on hold right now 2 times, you never told me that when I first called how long it would take you said "we will do it now!',you just did it after i checked in after 2 to 4 hours and I understand I'm not then only patient and not the center of the universe but don't lie") Lol tell the truth and get a better attitude or quit your freaking job!and stop taking it out of other people I know you know who I am and I don't care I'm calling corporate and putting in a complaint against you specifically! Say what you want but depending on the circumstances I will not fill at your pharmacy again and if I have to (I pray not!) because I'm disabled and don't have a car and unfortunately you're the closest I will request never to deal with you! so to everyone at Safeway pharmacy and even the rude technician have a wonderful day!!!Thank you :)
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April 2023 by Khalilullah Popel
The prescription was ready to pick up but the lady at the front desk was we need to confirm the usage instructions with the Dr first and she said we are unable to get in touch with the dr but when i called myself it took me a min to get connected. But still she said we need to talk and make sure. She made me wait more than an hour. Worst pharmacy.
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April 2023 by Rolex 67x
The prescription was ready to pick up but the lady at the front desk was we need to confirm the usage instructions with the Dr first and she said we are unable to get in touch with the dr but when i called myself it took me a min to get connected. But still she said we need to talk and make sure. She made me wait more than an hour. Worst pharmacy.
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March 2023 by Layla Smith
NEVER COMING HERE AGAIN ! Rude lady in her “Punjabi” wrap is suppose to help US sick people but took her attitude out on others. You’re not worth that job please fire her.Will report to BBB.
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October 2022 by John White
Exceptional, ❤️
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August 2022 by YARA ISIORDIA DUENAS
Waittes 40 min my prescription was sent at 12 pm I got for pickup at 5:50 Worst pharmacy ever. They take for ever to get your medication. The Cashier Indian lady she’s the worst she said whatever come back another day. No professionalism . Never getting my meds here again.
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April 2022 by Aidan P.
A big thanks to the pharmacist Michelle, Stephanie at the front desk, and there was one other gal that helped me but I didn't catch her name.I mentioned that I was scrambling for a rapid in-person test for an event that same day, and the ladies behind the counter were wonderfully friendly and accommodating.
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March 2022 by Caitlyn McCollum
Pharmacist was very condescending after I called multiple days in advance for refills. I don’t imagine many people like being treated like a child, especially by someone who already acts like she’d rather be anywhere else. Probably will switch to another pharmacy soon enough.
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January 2021 by Candy Caldwell
The staff down there pretty much know me by now and only ask me for my DOB after calling me my name. I had to go get my flu shot and it was a lot quicker then even I get them at work. The way she did it was even less painful. They are a great bunch there.
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January 2021 by Shelly B.
Poor customer service, lines were backed up and only two checkers. Had to go through self checkout and the checker in self checkout was rude. I will never shop safeway again.
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December 2020 by Katie M Wallace
100% parent fail and we didn't realize the bakery closed so early. It's our daughter's 3rd birthday and she has been talking about the cookie monster cake she saw in the deli for weeks. Dad went to get it and the bakery was closed. DEVASTATED. Called this Safeway and they said COME IN and they would do what they could to help. The manager got the cookie monster cake out if the closed bakery for us!!! Seriously, I could cry. SO impressed with the customer service we received. Thank you!!!!!
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December 2020 by Michael B.
They need to seriously remodel this store. It's so dated and old feeling when you enter. Employees at this store really aren't that friendly and walk right past you when you ask them a question. The pre-made sandwiches are a hit or miss. You really need to look at the date of when they are made. The last sandwich I purchased was old, soggy and nasty tasting! And the food at the China Express isn't that great either
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October 2020 by Jesse Holen
I really like going to the store because the staff is super friendly and it's always a pleasure talking to them every week. Thank you so much for being here for all of us!
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May 2020 by Ric V.
The lady in the hairnet in the deli had no idea what she was doing. Ask her a question and she was looking around for about four minutes before I just said no thank you and walked out.