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March 2024 by Ethan T
Only facial studio left in Washington!
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January 2024 by Emely Alejandra Platero
Worse lashes service I’ve ever got, first my eye was burning more than usually, I have got my lashes lifted before and I wanted to try it there, but it’s first and last time I go there, on my right eye all lashes on the middle are straight up and on my left eye they’re down!!!
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November 2023 by k. lynce
I asked a worker to help me smell a perfume twice since they keep them behind the glass. The worker said she would help and went away to do something else. None of their workers offered to help. The lines were not moving even though 3 workers were at the register.
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November 2023 by Meli K.
I went to many places to get my eyebrows done but whatever this was yesterday was just ridiculous. I asked for the benefit counter and because they had nobody working there, they told me i should try the other lady that is also doing facials. I mean i get that she needs sales but i was there for eyebrows wax and she was going through her entire menu whatelse she offered- i politely declined but the entire time she worked on my eyebrows, she wouldn’t stop pushing , even tho i already said now 4 times that i want my eyebrows tinted and waxed. She even asked me what my day off was in a week so i could come and get a facial scheudled….. at this point i still was trying to be nice, but if this wouldn’t have been eyebrow tinting and wax i would’ve stopped half way trough. - the entire relaxing experience was completely ruined trying to make clear over and over that I’m not interested in facials and questions like „did you ever had a facial“ when i declined. Don’t waste your money,- for that price i would pay 2 bucks more and go to stan parente salon and get treated like a queen when they do my eyebrows. …. Sure enough after that i bought some stuff to use all my points- i won’t be back
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October 2023 by Savannah
Staff is always super friendly and helpful
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October 2023 by Margueite Long
Very helpful staff. Great selection. Very expensive.
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October 2023 by Safeway
The store is located at the entrance of plaza. Unfortunately due to a recent vehicular break in, the front door is currently boarded with a wooden door that has a "please come in" sign posted. Upon entering the store, you'll immediately be greeted by the many friendly staff they have and a wide range of products and services for shopping anything beauty. Staff was courteous, knowledgeable, and readily available for help if needed.
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September 2023 by Tiffany T
The store is located at the entrance of plaza. Unfortunately due to a recent vehicular break in, the front door is currently boarded with a wooden door that has a "please come in" sign posted. Upon entering the store, you'll immediately be greeted by the many friendly staff they have and a wide range of products and services for shopping anything beauty. Staff was courteous, knowledgeable, and readily available for help if needed.
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September 2023 by Mark Melsness
This place is even cool for a dude!
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August 2023 by Jessica Brookman
I really like a lot of the staff that work here. I never leave reviews, especially negative because I work retail and I know how difficult it can be to make everyone happy, HOWEVER I just had such a bad experience getting my eyebrows waxed and tinted. I was in a bit of a shock at first that it had all actually happened. I've been going to the Factoria one lately because the benefit brow person there is awesome, and the Covington person is always really upset. I'm pretty chill so I don't normally care, except I usually leave there feeling just as grumpy. Today there was no one for the brow bar so I saw the person from the salan that does the facials as well. I don't remember her name, but I think she's the only one in the station. She wasn't very kind. Told me to lay down. She said... brow, tint, and lip? I said no, just brow and tint. She said lip too. I said I don't think I need it (I have a lot of fuzz and baby hair all over my face) she said I did so I said ok. I tried to tell her about the tint color they used last time because last time they told me to let the person know what tint they used. She did it and it was pretty orange colored so I told her so. She then used a different tint and it came out better so she told me "Next time, don't give me your opinion" that's pretty much most of what she said to me while I was there. She just felt super rude and after a long day at work with customers being kind of awful to me, I wanted to do something nice for myself. Instead I felt worse. So that's cool. Anyway take my review however you would like. I'm unfortunately probably not going back to that location which is a bummer because it's the one nearest me.
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August 2023 by Robin Alexander
So many choices for cosmetics and fun products. I was thrilled to find a shampoo and conditioner set I'd been unable to find, recently, in local stores.
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July 2023 by Zainab Alhakeem
Do NOT get your hair cut here,. She royally messed up and knew it. All the other workers knew it was bad so they let me walk out without paying
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July 2023 by Jasmine Valencia
Went in on 7/17 around 4:30ish to buy lip liners gloss and setting powder and I was being watch the entire time. I have purchased from this store several times and they watch me the entire time . I understand you need to watch for theft but I have had enough of this. I have spent $50+ dollars every time I go in there and I do not appreciate them thinking I am stealing.
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June 2023 by Alexis Pratt
Super sweet staff, always ready to help and give great advice.have my things in stock 90% of the time and when they don't they help me find it online.
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June 2023 by Alexandra Thompson
This one always has what I need when I go to order it online. Since they are a little off the beaten path, it's easier to forget I think. But it's nice when you are trying to get your hands on a trendy item.
