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February 2024 by E Fan
They are selling the products are fake!
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February 2024 by johanna good
The pharmacy is terrible. The older gentleman is very nice but unfortunately we rarely see him. The older woman is so rude and unhelpful and either hates her job or is just unhappy everyday. We've had multiple issues at this pharmacy from 'refilling too early' (not according to our insurance and medical provider) we've also had issues paying for prescriptions out of pocket when our insurance lapsed for a short time. They said we weren't able to? Every interaction is unpleasant. Will be moving to another pharmacy for all of our families needs do not recommend
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January 2024 by Missy D
My husband just got back, he asked for a baby medicine syringe so we can give our sick kid at home his medicine. They refused to give him one but happily directed him to some over priced ones with the bulb end that aren't what he was looking for at all. They have hundreds of those things back there and wouldn't give one to a desperate dad. POS place. Lucky I wasn't there because I'm not as nice as him.
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December 2023 by Gregory Jean
I've never had a worse experience at a pharmacy. Every time I spoke to someone they were rude and told me different things every time, so either they are liars or are incompetent.Dirtiest store in Covington, pharmacy is full of rude and unhelpful people who treat you as an annoyance when you ask why it takes 3 weeks to fill a prescription. It's the only place in town I don't feel safe. This place is awful
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October 2023 by Erin Fitzpatrick-Wacker
Employees at check out were rude and gave us dirty looks, constantly looking at the other people in line, making ugly faces at us, for no reason. Even though I said thank you and was nice, they acted like it was an absolute chore for me to shop there. Will not be back.
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October 2023 by Manny Velazco
Great customer service, unlike other times it was quick and easy to find my stuff. Employees were very nice and chatty! Will come back again.
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October 2023 by Anthony M
RiteAide pharmacy closed and I was transferred to Walgreens. Walgreens rates a zero for customer service, cannot fill prescriptions, do not answer calls, etc, I have to find another source.
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October 2023 by Kayla Richardson
I wish I could rate the store and pharmacy separately because I have nothing but good things to say about the store employees but not so nice things about the pharmacy.We had our prescriptions sent over due to the rite aid closure and it has been nothing but problems. First it's not covered by ins, which was a lie, then it's a fill too early but when I looked up the ins claim, it said they filled it. So they 'fixed it' and it would be ready by 11am the next day. We go to get it the next day and it's back to refill too early.I understand that this transition has been hard on them but there are better ways to handle customer service.
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October 2023 by Christian Kuhtz
Refused coadministration of flu and Moderna booster in same arm. Worse yet, refused to consider that they might be wrong about the CDC guidance. If they can’t get this right, what else are they getting wrong? Complete waste of time.
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October 2023 by Spencer Davis (spencerbdavis)
They won’t accept Molina, and if you have Molina but want to pay out of pocket—you still can’t. Horrible pharmacy.
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September 2023 by A L
The pharmacy had the LONGEST wait times I’ve ever experienced. Why does it take 8 hours to get a prescription?? I’ve been to other Walgreens for a medicines and it NEVER takes this long. Every time I need a prescription it takes 5-8 hours on average. And if they say it’ll be ready in an hour, that sometimes means 3 more hours.
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September 2023 by Amber Locke
The pharmacy had the LONGEST wait times I’ve ever experienced. Why does it take 8 hours to get a prescription?? I’ve been to other Walgreens for a medicines and it NEVER takes this long. Every time I need a prescription it takes 5-8 hours on average. And if they say it’ll be ready in an hour, that sometimes means 3 more hours.
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September 2023 by Dong Nguyen
They couldn’t price match their own price that they have online. The girl that at the cashier is having an attitude when I show Walgreen app with a lower price. Definitely done with Walgreen and this location!
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July 2023 by Crystal “Crystal” Shook
Love how this one has a drive up pharmacy. They are always so friendly. And they actually sell booze behind the counter.
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July 2023 by R
Horrible customer service. Slow, incompetent and lacking ears that hear what a customer states. Wait time in store and on phone for pharmacy is awful.
