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October 2023 by Charles DeWolf
Jim is my new favorite Joe (The previous owner). Dependability in this business is everything. Joe wouldn’t have sold his reputable business to Jim except Jim is the real deal. Worth traveling from wherever you’re at to have the best service in auto mechanics/ body restoration.
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September 2023 by Satilla Moulton
I’m so impressed with this shop. My car had some front end damage. My neighbor recommended them. I was a little hesitant even though I read so many good reviews. I’m a worrier and really cautious. I took it in for an estimate brought it back maybe a week or so later for repairs and picked up my car yesterday. Jim kept contact with me so that was a relief that i didn’t have to bug him. My car is a 2016 Toyota RAV4, that i purchased used around 2018. My car didn’t look as nice when it was new to me as when I picked it up from Precious Metal. It was sparkling clean inside and out. Carpets were vacuumed, maybe even washed. Mats were washed. My junk I had strewn around the car was consolidated tidily into a box. My cup holders were cleaner than they’ve ever been. I was not expecting that.An added nice touch was a little bag of Jelly Belly’s, a pen and a business card. Overall I am giddy with the job they did and would recommend to anyone. This is perfection. Jim and Jason should be proud of themselves because this is quality workmanship. Thank you!Service: Body & Trim
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September 2023 by adam groth
After doing a lot of research and getting a few estimates I chose to take my brand new truck to Precious Metal Collision Center. I chose them based on their thorough review, availability, location and personable demeanor. They exceeded their projected timeline by over a week and stayed in communication with me about the progress which was very much appreciated. My truck only had 2000 miles on it and was a brand new color for 2023. I was quite skeptical that I would not be able to tell it had been repainted. To my surprise they matched the paint perfectly. I would highly recommend Precious Metal for any body and paint work.Services: Painting
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September 2023 by RON DURHAM
Jim and Jason provided excellent service and did a great auto body repair job on our Nissan Murano. They helped us through the entire process and worked with our insurance company to get all repairs done for a win-win-win final resolution.Service: Body & Trim
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August 2023 by Mike N Cathy Frank (BAF Performance Horses)
These guys are awesome!! My car was hit on Aug 9th. I stopped in for an estimate on Aug 11th. At that time, I told Jim that we had plans to move south on Sept 1st. He was honest, saying that it would be cutting it close for my car to be done by then. I dropped it off on the 14th for repairs and prayed for the best. Jim kept in touch, letting us know where they were in process. Well, he called today, Aug 23rd, to say my car was done!!!! That's less than 10 days, folks! Plus, my car is clean inside and out!? I'm so grateful for their efforts and customer service!! Thanks, guys!
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August 2023 by P Anderson
Excellent work repairing collision damage to our Subaru Outback. Worked with us and our insurance company, completed the work in less time than estimated. Great customer service. Answered questions quickly and professionally. Will definitely use again if we need their service.Services: Painting
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July 2023 by Bob Waldron
They did a great job repairing collision damage to our car. Kept me informed of the progress and dealt with our insurance company. I would definitely do business with them again.Services: Steering & suspension repair
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July 2023 by Jason Upchurch
Excellent service and customer care. My AC quit the week it was going to be 90+ all week and a buddy told me to stop by Precious Metals because they could charge the system. I had replaced the condenser but needed the system recharged. I came in bright and early and asked if there was any way they could charge it before I left for a trip at noon. They had it done in an hour. Jim and Jason are great, couldn’t ask for better service! Thanks guys.
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June 2023 by Linda D.
My son hit two deer and damaged his car. We took it to Precious Metal based on reviews. We found Jim to be so slimy, sleazy and just plain nasty. One minute he'd be fine and then he'd turn on me and start yelling at me. I asked his brother, Jason what was wrong with Jim. He said it's hard to explain. If you are in need of auto repair you aren't having a good day anyway. Being yelled at by some idiot is NOT what you need. We never had our car repaired because the insurance totaled it. After that Jim said he wanted to buy it as salvage but told us not to tell anyone. Illegal or unethical? I don't know but Jim's behavior is very unprofessional,disgusting, slimy, sleazy, and underhanded. Save yourself the nightmare and take your vehicle somewhere else.
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April 2023 by Mason’s
Unfortunately we had a deer hit our 2020 Toyota Highlander, totally unavoidable. It caused over $15,000 of damage. We live in Deer Park and was hoping to find a local body shop. Our insurance had Precious Metals as a preferred provider. They were wonderful to work with, and our car looks and runs great. We would highly recommend them to all our friends and family
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April 2023 by Wynter Haulet
I’m going to start out by saying that Jim and Jason are literally AMAZING! I got in a car accident no fault of my own on March 16th. On top of all my other burdens, my insurance company left me to find a shop that could get it in for repair without giving any recommendations. I called over 10 shops in the Spokane/CDA area, and not one single shop could get me in until AUGUST. Every person I spoke to was cold, short and rude. I felt hopeless at this point. My boyfriend mentioned a shop in deer park and they were the last number i had to call. When I called Precious Metal and Collision, i spoke with Jim and he was SO friendly and willing to help. He told me that they could get me in right away! I was in disbelief. The day after they got my car towed in, they went to work right away. Jim was in contact with me more than twice a week, keeping me in the loop and asking me for my own opinions about my car and what I would like done. They shopped around and kept it thrifty, getting me the best bang for my buck when it came to parts, which was important to me, being a single income family. They didn’t price gouge, they didn’t treat me any different just because I was a woman. Jim and Jason both made sure to make me feel like a customer and not just another number walking through their door. Thanks to them both, my car is back on the road, SOONER THAN EXPECTED I MAY ADD, and drives better than it did when I bought it PLUS it looks BRAND NEW! The amount of compliments I’ve gotten on the car in the last week are insane! Not to mention, they went above and beyond and detailed the inside of my car for me! These men exceeded my expectations. I will forever recommend anyone to go see Jim and Jason for any of their car needs. I couldn’t be anymore thankful for their hard work and dedication to providing their customers with the absolute best. Again, thank you guys, SO MUCH! I am eternally grateful!Services: Painting
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April 2023 by Pam Silvis
Had a pretty mangled door from an accident that could not be closed and a damaged fender. First off, the people at the shop were a factor in convincing my insurance to not declare the vehicle totaled, which was a big deal.They then did a beautiful job restoring the fender and repairing the door. Kept in contact throughout the process to keep me up to date. Even washed the vehicle and left a complimentary pen and jelly beans inside! Nice little bonus'. Only downside was them not being able to replace the door emblem, but that was because they're not made anymore, wasn't Precious Metal's fault. Overall a great experience and I'm so grateful to them for getting our truck back in usable condition!Service: Body & Trim
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March 2023 by Jimee Brown
We have a 2013 Toyota Avalon that lost a fight with 2 deer. The staff at precious metals in deer park went above and beyond. They repaired our car down to the finest detail. They were professional, timely and courteous. Awesome job on the interior detail prior to pick up. Thank you!Services: Painting
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March 2023 by Ron B.
Recently had my Toyota Tundra in for body damage repair. Was very pleased with the quality work that was done as well as their attentiveness to keeping me informed of the progress being made. I would highly recommend these folks!Service: Body & Trim
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February 2023 by Coco Mayfield
My car was backed into in a parking lot, resulting in a very wide dent with scraping. Precious Metal kept in touch with me the whole time they had my car with updates and an expected time of when my car would be ready. In the end, they got me my car back sooner than expected, and contacted the insurance company when there was an issue. When I picked my car up it was as good as new, and they had washed and shampooed it (they also left a thank you note and a bag of jelly beans). I cant say enough nice things about Precious Metal, they were professional and went above and beyond for me.Services: Painting
