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November 2022 by Cary J.
I stood in line for over 24min people sitting in their offices doing nothing one teller for 16 people crazy this bank is going to ruin bank of america name I have been here for at least 27 years i no 788000.00 isnt that much to have in a bank but they are very snotty when they talk are anytime i will remove my accounts from this bank right now am 2 old to deal with rudeness their are only open 6 little hours a day people u deserved a full bank that will at least be nice to you.
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August 2019 by J S.
WORST BRANCH EVER!!! The "manager" Becky, is a piece of work. One day it will be perfectly fine to get cash for my mother by cashing one of her checks and the next day Becky demands my very ill mother to pay a fee of $8 and throws the check back at me! She must have multiple personalities or something. I thought Karla was the only problem with this branch but now we have good ol' PSYCHO BECKY! I hate this branch!!!
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July 2019 by Simon B.
What a piece of work this bank is ... 47 min to 1hr 10min hold time "promise" by BofA customer service number ... on a Monday morning ! Yet another example of irresponsible banking.
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December 2018 by Michael K.
I'm so done with Bank of America..... I pay my bills using my debit card like I always do and they shut me down because they feel it Suspicious activity so I call them and tell them it's me and the say your good to go... I then go and pull out 300 dollars because my girlfriend and I were going out of town... with in an hour they shut me down again for pulling money out of my own ATM..... are you fricken kidding I have plenty of money in my account I have never done anything illegal but yet Bank Of America thinks they need to harass me... I'm so done with this pathetic bank......with everything I go through with this bank I wish I never opened an account with them......if your ever think about doing it, please run away and run away fast... I'm sure there's better banks out there and I'm shopping for them
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September 2018 by Unojo S.
Loud talking employees just spreading my business around the room without any consideration for my privacy.
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May 2018 by fred l.
Holy smokes. This branch is the worst, and I've been to dozens (act holder since 1990). Literally two people in the entire location and I'm just trying to change the PIN on a debit card. Told to sit and wait and someone will be with me in 10-15 minutes. That was 30 minutes ago. Why is there only 1 magical person at the entire branch who can update a PIN; how come the app can't do it? BofA seemingly loves technology -I'm looking at an ad for Zelle from Bank of America right in the waiting room to send money to friends and keep getting told to try the new Bank of America in-app assistant but nothing to change a PIN, I had to find the closest physical bank (driving 15 minutes out of my way) only to be told to wait another half an hour?! This is antique service; there's no reason why the same app i just used to transfer money and order a new debit card can't be used to reset a PIN with a confirmation code...or that I can't just do it on the phone vs driving to a physical location. So 30 minutes wasted for a round trip to the physical bank location plus another 30 minutes (and counting) wasted in an empty bank (which is closing in a few minutes) ...seems like great customer service to me. And I'm a platinum business member so this is as good as it gets.
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May 2018 by Sandeep W.
Wow what poor service. Went in to close my account and made an appointment online. Was told I could have an indefinite wait so best to call them. What's the point of making an online appointment.
