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July 2023 by lcfire4
It's not garden suites anymore, been a red lion for about 3 years. The location is kinda shady but security
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April 2023 by Ryan Raider
Everytime I have booked a room it was very clean and the hotel was clean and there is a worker there by the name Jessie and he is a hard worker and does his job very well and very pleasant to talk to.Rooms: Very cleanSafety: They have security guards there until 6am so I felt safeFood & drinks: Well there is a McDonald's up the street and a California burrito next to McDonald's and a Walgreens down the street
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December 2022 by M. Zayas
you need to ask for a room with a jacuzzi in the middle of the room its the best and cheap, who cares about location like Moana said be happy where you are! Ask for the jacuzzi room there are many of them! super fun for christmas my kids stayed the entire night in that tub.
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December 2022 by Carolyn Somerville
This hotel is now Red Lion Des Moines Washington. Staff was nice enuff but the people that hang around the front, and inside the hotel were Narsty trolls who ask questions about your stuff and stole our gas out of both tanks we had just filled before arriving. We ran out of gas on the I5 just after leaving the hotel. Rescue on the fwy isn't cheap...Desk clerk claimed they didn't live at the hotel but I saw them inside going to rooms. Talk about sketchyNot sure who all was in on itReportedBottom of the beds were Metal ?SmAshed my toe so many timesSee in photo bottom of the bed
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December 2022 by Jennell Meadows
It could have been better Jesse Lynch was an amazing host and he went further and beyond for satisfactory levels and the person in the morning that worked after him because the machine wouldn't or the computer wouldn't let us rent the room for 2 days so we had to wait until morning to rent it again but then that person said oh we can't rent that room so then we had to leave so it wasn't all that great in the end because we had to leave
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December 2022 by Jacinta Morse
Nice little last minute place rooms was clean but the service was kind of slow bc thr guys didn't really know what to do. But I would stay again!
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December 2021 by Georg
Budget option with some shady characters in the vicinity. Might be mostly due to the location and less related to the actual motel. Accommodating staff and personnel - fairly good value for money
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December 2020 by Dan Hotes
I like Garden suites Red Lion Inn because they treat me like family and they have great rates the rooms are upgraded and the rooms are big... does a 24-hour Mexican joint across the street sound good!!
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December 2020 by Amanda Schellhase
Clearly this hotel is still "in the works" with being renovated and such, but in my opinion it's definitely upgraded tremendously since any of the prior times I've been here which is the majority of my reasoning for giving them four stars.
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December 2019 by Archeon C
My favorite part about this hotel was the lady that worked the counter when I came in and when i checked out. She was very polite and helpful when I needed to check in at such an early time. The hotel as a whole isn't in the best location, but I still felt it was clean when I came in. Yes, it does have stains in the carpet, the elevator seems suspect, and the quality of linens could be better, but I won't knock it because I had a good experience while I was here. It was a last minute 3am type of booking due to unforeseen circumstances at the airport. I can appreciate the effort and the customer service I received.
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December 2019 by Jessica N
Garden suites should definitely co sider shutting down or doing an entire overhaul. I agree with many of the negative reviews, the carpets were horribly stained and reeked of mildew in the first room we were in and the carpets were WET. We were able to be moved but they insisted it was the carpet shampoo we smelled... the second room wasn't much better, it still smelled but not quite as bad as the first room. The carpets were still soaked so I took their office fan. The first night we were grateful until the freezer started squealing for no less than 3 minutes... at 3 a.m. and this continued to happen every few hours with no relief regardless of what we did. We were there for 6 nights and got locked out of our room twice with the explanation that we must have deactivated the keys ourselves. When I asked what they would be willing to do to make it right I was told we should have said something when the issues occurred. WE DID. Then I was told that we should have just checked out at that time. In addition to all of this, they decided that during Sea Fair weekend, they needed to redo their parking lot so they continuously had sections of the parking lot blocked off leaving maybe half of their spots open to be parked in. They could have easily used some of that money to at least invest in something to help their establishment not smell like drugs. Horrible experience and will be filing a dispute with the bank.
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December 2019 by Paul
The night manager I met at the counter was very friendly and helpful. I discovered that one of the lamps in the room did not work. I verified the bulb was good and that the electrical outlet it was plugged into also worked.The TV also did not work, and the remote was unresponsive. The night manager swapped out the remote and quickly go the TV working again.Despite being a non-smoking room, the room smelled very musty and smoky. The management team the following morning was very rude and presented a negative attitude when I checked out. Other than those things, my experience was okay.
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December 2019 by Erline Conwell
Nasty dirty mold growing in the sinks , wall paper peeling off in the bathroom. Filth I was worried about bed bugs too.Slept little, they didn't care to brew coffee at 6 said not till 7:00 a.m.Well at least the family proprietor were kind.Yep very bad.
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December 2019 by Gemayne dorisjean Howard
Only good think was Corey the customer service representative. Sheets drity room below par. You have wait for 20 minutes. So customer service representative can check u out because u want your 50.00 deposit. This is the morning shift. The Rep appeared annoyed to give me my deposit back. Oh the topper was when I got in the room. They were putting plastic on the windows. The worker was so loud n stomping. On the roof. N when he was working on the other windows.He put the ladder at. My window. I had to draw the curtains cause I felt quite creeped out. Had to change my bedsheets. The bed was dirty.ugggghhhh..
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December 2019 by James Dean
DO NOT STAY HERE!!!!!!! BED BUGS BED BUGS BED BUGS THAT'S ALL I have to say I have never even heard of a place having bed bugs and thought in 2018 no business would ever let an infestation of bed bugs take.place and still have the nerve to charge people to.stay there all the while knowing good and well that there rooms are filled with parasites I woke up with bites all over my legs and arms couldn't stop itching I thought i had caught a rash from something and after a hospital visit I was informed that I was covered in according to the nurse the worst case of bed bug bites she had ever seen my arms and legs swelled up and I even at one point got a fever signaling an infection after I went back to get my stuff out with garbage bags in hand to throw everything in to protect then from spreading to.my own house the front desk refused to acknowledge that there room.was covered in bed bugs the Indian man working the counter tried to suggest I had brought them.to his hotel I had to laugh at how ridiculous he was and how disgusting this place was I checked out immediatly and the man at the desk had the nerve on top of everything to say I had smoked in my room.which i hadn't even spent a night in and proceeded to keep my deposit that's fine there gonna need it for the lawsuit do.not stay here this place almost killed me literally do not stay here I would give this -4 stars if I could and the weirdest part of my entire stay was I'm pretty sure I saw the Indian man with glasses smelling a pair of women's underwear when he was unaware of my presences at check in that should of been enough to send me flying by itself I know that sounds fake but I assure you im certain I saw him take deep breaths while holding the panties up to his face absolutely disgusting
