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February 2024 by Tony Smith
Shaun and his team at the Des Moines, WA Meineke location is my go to for my car repair needs. They are courteous, knowledgeable, timely in providing service. Shaun thoroughly explains what and the repairs are needed and cost after the initial inspection.
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February 2024 by Eric Peredo
Great mechanic that tells you straight up of what’s wrong with your car a moment when they diagnose it thanks for your honesty. Shawn your the best and the rest of your team.
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February 2024 by Faythe
The manager was great! We came in for a flush and misfiring. The manager took the time to diagnose the problem and take good care of our car. We’ll be using them in the future. A mechanic you can trust
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February 2024 by Jen Jacobson
I made an appointment for 10:45 and had to wait about 40” before my service started, but beyond the delays everything was great. Wonderful staff and a thorough job well done.
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February 2024 by Jerrecolm Wyatt
Wonderful service. Very detailed in their work. Always leaves my car running like it's brand new!!!!
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November 2023 by Shirley Walker
I took my car to Meineke Muffler and Brakes in Des Moines, Washington upon the suggestion of a friend. The staff was welcoming and the service was not lacking in communication at keeping me informed. But the diagnosis was way off and in favor of Meineke's profit which is why I gave them only one star. They said I needed a complete new brake system at an absorbitant cost, but when I took my car to a local and known mechanic in my hometown I was told there is no issue with the brake system and all it needed was a fluid flush. I will never go back to Meineke again. They charged $175 to check the rear brakes, so did manage to get an inflated labor charge out of the visit.
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November 2023 by Steve McCoy
I will say, I’ve come to this location on a weekend and would never do it again, BUT coming to get my oil changed on a Wednesday morning was one of the easiest experiences I’ve had while dealing with my vehicle care. Definitely would recommend coming on a weekday morning to help with your vehicle needsService: Oil change
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November 2023 by Chris Gray
Exellent customer service and didn't try to sell me anything i didn't need. Also found my coolant tank wasn't holding pressure and rush delivered and installed it within 30 minutes, which was nice cause I had already been waiting for the oil change to be completed.
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November 2023 by Eric Battles
Excellent, speedy service and tons of great tips from the tech/manager. Fair and honest. Will make this my home shop moving forward for sure.Services: Tires
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October 2023 by Andrew H.
Horrible service. I had an 11am appointment and upon pulling up he said " appointments made on line are made in India " and they had no space until after 5pm. Wow awful experience and so discriminatory! Lost customer for ever !
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October 2023 by Kendra TATE
Shawn is amazing! He took great care of my car!! His team and him are amazing quick and efficient!!Services: Exhaust
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October 2023 by Tracey Lopez
I’ve never been here before and have been in the area for 12 years. I finally needed some things done to my car and they were quick to make it happen! Shaun is awesome and knowledgeable. Great customer service! Need more things done to my car so I’ll be coming back soon.Services: Auto maintenance
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September 2023 by Jan Favorite
What a great experience finding Meineke and especially Shaun!! He is extremely knowledgeable and customer service oriented. Glad to have him take care of my car this time and in the future.Services: General repairs & maintenance
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August 2023 by Paige B.
These guys were recommended by my mom, and after having really bad experiences with several prior mechanics, this was a big WIN!!! They definitely went above and beyond my expectations!! They are professionals!! They broke everything down, priced everything more than fairly, and you can see they're work while it's being done, no waiting, I called, brought it in , inspected, diagnosed and went to work straight away. The last mechanic had left me on the road in a very dangerous situation, driving my family around. And Sean in particular made sure he got us on the road safe, I have kids in my vehicle everyday all day so safety is paramount to me, because of Sean and the rest of the amazing Meineke team, my faith has been restored in going to the mechanic. Highly recommended
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August 2023 by Mr Feeny
Im usually a pretty chill dude. The quality of service was not good. Transmission flush longer than expected , but i understand. Failed to communicate anything, so i had to ask a few times on where we were in the process. I dont hang over workers shoulders but i had to micro manage in order to get mine worked on. Bought them some donuts, because i know how it is lol But when someone says “1-2 hours tops”, i need communication if that changes. Stuff aint cheap lol