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March 2024 by Tiffanie Norsa
I would love to give FIVE stars and was debating on posting this on here or not, as I already vented on my Facebook. TODAY out of all days since I have started working out, over a year now, I’m at the gym right, minding my business and I don’t spend more than 5/10/15 minutes if others are around waiting to use, I was doing the leg workout and girl mam whatever tf she is was standing watching me or waiting her turn, I barely started, I moved on to the laying down leg up one and she was like excuse me excuse me I see you watching a movie, I shook my head NO then minutes later, worker trainer whatever was like how long you going to be so I kept at it, got up mugged them both and said OMG, they both mugging me now. I went to do something else and that lad barely did any workout, I could have kept doing! I went to another area and seen the trainer at the work counter, I wanted to go up and ask him what that was about but he went to talk to someone already so as soon as I went, I explained myself to the girl at the desk while shaking, telling her I do not appreciate people hovering over me when there are plenty of other things to do.... hope am not coming off as a bi... either.still shook as am typing this out, what do I do? keep doing what I do, change gyms? ;(
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December 2023 by Malissa Stogner
Don't go to the Rainier Beach location it's the worst one not only is the staff really rude and never greet you and they're always on their phones but they don't clean either the place is dirty and they're so lazy they can't even put the paper towel in the dispenser let's not forget about the tanning beds rooms and everything else that you pay extra for is also very dirty oh and let's not forget their false advertisement of Half Price all drinks the Celsius drinks at this location are not half off according to the manager which is highly illegal cuz that's false advertisement I pay extra to get half price off drinks at any location I shouldn't have that problem but they literally told me no think twice about getting a membership at this gym
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December 2023 by R Simon
This gym had been open M-Th 24hours, recent owners have adjusted opening hours for 5AM weekdays, other PF locations have earlier hours/ 24hrs & would like to see this location open at 4AM. Our family now schedule caused us to change gyms for this reason only, we love this location & the staff. All of the Black Card benefits are great for the price.Corporate- Please adjust hours, earlier options are limited in the area & you may see an increase in membership for this reason. Also, its been a few months, the LA fitness had just closed 2 blocks from this location & the hours of operations was not attracting new members was the talk at the water cooler. Thx
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December 2023 by Steve
Clean gym and bathroom always seems nice. The staff are alwasy friendly and great you warmly.
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December 2023 by A.C. Lee Terrell
Not the best that they're closed on Thanksgiving but they have really great staff and a super clean amenities.
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October 2023 by A Google User
The staff is always friendly and helpful, the facilities are clean and feel updated. I love how involved they are with the community and it really brings the vibe of the gym to a higher level.
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October 2023 by Simon Rinehart
Good place for full body general fitness. The black card membership gets you access to massage chairs and tanning beds. It would be nice if they had a sauna instead
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October 2023 by Samuel “Samzirra” Lensen-Callas
Triple charged my debit card! In two months they have charged me over $175! I called to straighten it out over the last two weeks talk to two employees who both said that they saw that I was charged inappropriately three times. They told me to wait for four days for a manager to contact me, who never did. When I finally got a hold of a manager after waiting for five days and making five phone calls, he said that I was not in fact charge that much however, my bank statement says otherwise they are refusing to return my money. They are refusing to remove my debit card and now i have to cancel my credit card. in my book that makes them thieves and liars and bad people.
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August 2023 by Mark Hitchcock
It's an okay gym. There isn't anything extra than what would be expected. The hours were better up until about a month ago. The shortened hours make it more crowded, and there's usually a line for certain equipment.
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July 2023 by Patheresa Wells
I would give no stars if I could. The Assistant General Manger Kurt was extremely rude and condescending to me today when I went to check in. I don’t know if he has an issue with women or POC but I’ve been to this location recently numerous times with no issues. He hassled me saying my bill past due and when I showed him in the app that it was good he continued to hassle me. I told him I was going to go to another location where I usually workout since he seemed so confrontational.When I left an older man saw me coming out upset and asked me what was going on. I told him and he said everyone was new there. I called Kurt on my way to the other location to ask for a manager or owners number to speak with about the situation. He refused to give me both stating that there was no one else but him and hung up on me.Then he called the other location!!! And told them to refuse me. A location I’ve been going to daily recently. Wow I’ve never had someone be so malicious. Strangely enough I found the owners info for his club (so he lied) and the other club helped me figure out what was the issue. I told them exactly what I told him. I showed them the app and they got me all sorted no issues and a thank you to them for their help.Honestly if you’re gonna hire a thug to be a bill collector for you put him on the phones not up front dealing with customers.
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July 2023 by Samir Baillie
The new hours are lame. I would think those dedicated to early morning workouts would be you most faithful members, and would be the ones you would want to keep them. From a business standpoint I can see how limiting the hours may save $$, but it’s really disappointing a lot of the regular early AM members. It’s because of this that I will be cancelling my membership and will join another GYM that can accommodate those of us who work out before work.
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July 2023 by Liz Skeel
Gym was taken over by new owners and the hours changed. I can't be there during their open hours and now I can't even cancel my membership without taking the day off to make it during these new hours to do so...the new hours are d**** I hope the new owners read this review because I would love to discuss. Please reach out to me via phone call, you have my info, if you actually read this. Thanks.
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July 2023 by Patty W.
See my previous review. Updating this to add the owner said he would contact me but two days now and no call. Obviously he runs his operations using bullies and doesn't care if his staff is harassing people and retaliating against them because they ask to speak to someone above them. I'll be reporting this location to the BBB.
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June 2023 by Brian schwade
Great place to workout. Friendly staff and very clean facility.
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June 2023 by Montana W.
I had to come in for an issue with my account and was met with a new manager, Jennifer, and I have to brag about her. She was sweet and polite and so helpful. The staff was busy cleaning or helping guests and the gym looked amazing. I definitely recommend this location.