FedEx Ground
Hours:
3775 Pioneer Ave, DuPont WA 98327 Hours
About FedEx Ground
FedEx Ground is a terminal for package delivery and a workplace for drivers. For customers, experiences can vary. Some note that packages sometimes sit for days, while others report confusing tracking and frustrating contact with main customer service, including long holds and unhelpful responses. However, the local team at this specific terminal can be exceptionally helpful. In one case, staff went beyond their duty to solve a major address mix-up on a replacement item and personally delivered it the same day. They are described as friendly, funny, and great. For drivers, it is noted as a decent place to work with good money, though physically challenging due to heavy packages and long driving hours, and not for those afraid of dogs. The terminal itself is hard for customers to access unless entering when a driver opens the gate.
Most Recent Reviews
July 2025
Absolutely Unacceptable – FedEx DuPont, WA
If I could leave zero stars, I would.
February 2025
Just as the other reviews said, once your packages go through the DuPont WA locations you’re most likely not getting it. My package is somehow on another vehicles but driver said it was on his manifest but not in the truck. This happened two days in a row. Probably never gonna get it
August 2024
Fedex lost my package that costs about 1200 dollars and they only reimbursed me 100 bucks. It took over two months for them to get back to me. Obviously it was stolen, I was told by multiple colleagues who have had issues with fedex had similar experiences. Will never work with fedex ever again.
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