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“Hello!
I had a couple basic questions about replacing the spark plug for a non starting honda mower...
I want to draw attention specifically, to Conrad at the customer service desk. He was exceptionally patient with some of my undoubtedly.... beginner level, mechanical questions .
And spent all the time I needed, to better understand why my lawnmower might not be starting...
This really is almost a lost art of customer service... The part where you really listen....and try to help the person solve their problem... at the lowest level.
Another reason I really prefer to shop local in Duvall!
Thank you again, Mr. Conrad.
You were great! I look forward to asking you some more questions again...
Much appreciation from the former Navy guy....who spoke to you about my newly inherited small boat! ? ?”
“I always use Bryan and Eastside Speed Shop for all maintenance and repair of my CRV and Avalon. Bryan is reliable , accountable and worthy of my full trust. I’ve been with Eastside Speed Shop since he opened for business and have never been disappointed.”
“Mike and the Numark Automotive team have a well earned positive trustworthy reputation.
After taking my 1999 Ford Explorer elsewhere to assess and service my marginally working AC system, I took it into Numark for a second opinion. From the outset, Mike told me it likley only needed some refrigerant. Sure enough, rather than the $2K repair estimate I received elsewhere, Mike confirmed and serviced the AC, costing me $101. This is exactly why Numark Automotive is trusted local repair shop. Thanks Mike”
“Eric at Broad Stroke was very helpful after our car ended up in their shop after an accident. He kept us informed during each step of the process and communicated with our insurance. We highly recommend their service and we will return again.”
“Heather went above and beyond for me today, truly superior customer service! People like her are so hard to find these days. Auto Zone is truly blessed to have her on their team!”
“Had to get one window tinted after some body work from an accident. These guys got me right in, did a superior job, and actually delivered my car back to me at work. A+++, will be frequenting this shop.”
“I appreciate the service i received when I took my Audi in for service. It turned out the issue was covered by warrant and would be free at the dealership. Rather than changing me, they identified my issue and advised me to go to the dealership which saved me over $3,000. I would trust them and recommend them as an honest car repair business that will get my business in the future.”
“They help you out every time. Even if they don't have and can't source the part you're looking for, they will actually go the extra mile to figure out who you can get ahold of in order to not only get what you're looking for, but also receive it as soon as possible. I will always call them and drive the 3 hour round trip to give them my business because they really are that good.”
“Thank you Napa for taking care of us in Monroe by far the best auto parts store in town. I've been a customer for 25 years and it's great to be helped by the same faces that were there 25 years ago you have the bolts and studs you have hydraulic hoses and if there's something you don't carry it'll be here tomorrow. You can't beat the customer serviceThamk you”
“I recently had the pleasure of taking my car to Caliber Collision in Monroe, WA, and I couldn't be more impressed with the level of service I received. From start to finish, the entire team was professional, friendly, and incredibly helpful. THANK YOU!”
“Our experience was great overall. Extremely appreciative of the informed decisions and status relayed by their staff and technicians. They always answered their phone and communication was seamless. As a new customer, we benefited from the initial advice and information provided when we called for help on the repair of our Tesla. The car looks great and we highly recommend Crash Champions Collision Repair to anyone looking for a repair shop.”
“The people in the parts department have always been so helpful and knowledgeable whenever my father needed something for his shop or when I needed a maintenance item for my car. If you want to deal with a friendly attitude this is the place to go!”
“We had our backs to the wall when the passenger window in our 1963 MGB fell out of the track. This is not an easy fix. But the folks at RW Auto Classics came through for us! Our MGB felt right at home with all the Jaguars in the shop! In addition, they fixed a fuel gauge issue that no other shop seemed to be able to fix. Very pleased with everything and that we have a resource for British Car Repairs. RW Auto Classics is now our shop for life!Services: Electrical repair”
“Very reasonably priced service and repair. Domenic suggested but never pushed anything. They took care of our RV in a short time and we were very satisfied with the results! Definitely coming back for more services because I trust this shop.”
“Great People, let me drive the car and inspect it myself without them looking over my shoulder. Dennis is a great salesman and treated me and my wife with respect. Gave me a fair price and communicated the whole time. Would recommend to anyone looking for a used car. Mailed out the plates, title, and registration and ensured their safe delivery.”
“I first went to Bow Wow almost 20 years ago when shopping for parts for an old 93’ VW Jetta when they were located in Lynnwood. I just had them replace a timing belt on my 2005 VW TDI Jetta. Robert & crew did a great job and replaced the fuel pump that literally died after they got it back together. Although it cost me more $$ it was a very fair price and more importantly they know what their doing! Bow Wow is also a great source for getting higher quality electronic components for your VW or AUDI. I will be a customer of theirs for life.”
“Vintage Motors provides an endless selection of both foreign and domestic Cars! Jim and the team are an endless wealth of knowledge as well.Currently Chopped Upholstery and Custom has the luxury of providing interior for one of Vintage Motors cars recently sold to their Customer.1969 Camaro Yenko Clone with all the goodies!”
“Apex takes care of their clients. Quality work and building trust is prioritized over making a quick buck. They confidently completed the warranty engine replacement for my Nissan and got it running like new. When my AC started dying in the summer, they generously repaired it for me free of charge, while also getting rid of an annoying squeaking sound I had offhandedly mentioned. I do not know of any other place that is willing to go the extra mile like Apex does!”
“I’m happy with the service they provided, the techs are knowledgeable, helpful and did a great job fixing my F430, super professional team, would recommend to anyone and I’ll be back. Thanks for fixing my top!”
“Very professional, quick response, on time schedule for the work needed and the employees are very nice, polite and updated me with the whole process. Steve Bourgeois is the best! nicest person to deal with and will take care of you.Services: Painting”
“We took 2 vehicles to them in the past month for minor body repairs. Their service was just what we needed. There was not a lot of hand-holding, but Johanna answered all questions, and they were efficient (2 days per job, each of which included replacing and painting multiple panels or bumper), and their price was well below (more than $1K) quotes from other repair shops. If the need arises, I will be a repeat customer.”
8AM - 8PM
19085 US-2, Monroe
Auto Parts
“Use orileys everyday for work and this store really gets the job done!
All employees here are great here, Kevin Nelson,Jaime villa-fregso, and George in the back definitely deserve a shout out
There professional service is very much appreciated!”
“everybody at this store is super friendly and helpful except for the manager, every time i have interacted with her she talks in a very condescending manner. my trip there today during checkout i tried to use tap to pay and she stared at me while it wasnt working and then just said “it works for everyone else.” before i got out my card. she then asked if i wanted a receipt which i replied yes to. she then said “well its linked to your account so you wont need it for that”. every interaction ive had with her has been like this. and i remain polite every time. she absolutely should not be the manager.”
“Crash Champions delivered exceptional service, repairing my car with utmost professionalism. Their communication was commendable, keeping me informed throughout the process. The timely completion of the work reflects their dedication and efficiency. Highly recommended for reliable car repair services”
“Friendly and helpful staff. Not crazy about their handicap parking as it's just a standard parking spot without any adjacent unloading spaces. I'm new to Washington so maybe this is acceptable here.”
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“The staff is very knowledgeable, I've never had the wrong part provided like other stores. They leave you alone unless you ask for help which is why I think people may think service is poor. In my opinion, this is preferred. They are not trying to sell you things you don't need.
Great products, knowledgeable staff, no complaints.”