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April 2024 by Valerie L.
This morning went to pick up sausage gravy and biscuits and I was told by worker helping me at front counter that they no longer make this item. Then I ordered and ham, egg, mushroom, onion and cheese burrito. The man who made it dropped it on the floor! Then while I was waiting for him to make another one, he starts making one for a customer who came in after me! I Dianne got my burrito and it is the worst breakfast burrito I have ever had. I am very disappointed in the service and the quality I received today. He should have apologized and said the burrito was no charge for waiting as long as I did & it should have been cooked! I just don't get the lack of customer service and quality... usually Glaze never disappoints but today it took and detour down a well known path in this valley.
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March 2024 by Be Rad
I don't review places; this experience made me want to write my first review.Glaze was recommended as a good place for donuts.We looked up the selection on their website and were excited to go, but when we arrived at 09:45 on Sunday, most of the donuts were gone.FYI: There are no prices for individual items on the display cases, just pricing for 1/2 or whole dozens.One of the items we picked was a cinnamon roll - $4 on their website - but upon checkout, it was $6.75! (we only realized after paying - yes, should have noticed earlier)I said something to the staff and their reply was 'oh, well, prices went up'.Sure prices can go up, but you also need to give your customers accurate info. It feels a bit deceptive.The donuts are small and expensive compared to other places; I would recommend finding another bakery.
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March 2024 by Ashley Ward
Absolutely Amazing!! I've placed a few different custom orders and they alway impress!! My go-to for any office function, birthday or celebration of any kind!
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February 2024 by Sarah Sanderson
We ordered a breakfast sandwich to share, and I am so glad we did!!! It is huge! And delicious!
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February 2024 by Laura Anaya
extremely disgusted with glaze East Wenatchee ????My husband and I ordered a bacon and sausage breakfast sandwich. two bites in my husband felt something very chewy. He thought it was a piece of bacon. He pulled it out of his mouth and realizes it’s a used Band-Aid!!!!!!I immediately called glaze and explained what happened I spoke to the manager and she offered us a refund. I told her she needed to enforce sanitary protocol and do better! we are so disappointed by this experience, my husband and I will NOT be going back!
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February 2024 by Josh Wilson
It’s a little different right now with COVID. Within being there a minute I had an employee come out and ask me what I wanted to order. I ended up getting a half dozen donuts and they were DELICIOUS! Thank you!
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January 2024 by Seara Marie
We ordered my sons smash cake for his “one year old” photoshoot. The cake was delicious and my son had a blast destroying it. Us grownups finished it off when we got home lol. What a treat!! Thank you for the memories.
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December 2023 by Richard Neel
We're sorry the Glaze suffered financial difficulty during the construction work on Grant Road. Charging $2 for a donut will help pull them through!
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December 2023 by M&E
Cute shop. The sandwich was good. Nice Staff. Sadly I always end up in bakeries after all the old fashioned glazes are sold out.
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December 2023 by Mark M.
I had the club sandwich and it was not only amazing it was huge. Get the 1/2 unless you're really hungry
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December 2023 by Teá Gauthun
$30 for the breakfast bowl is outrageous but then when you get it half cooked is even worse. Eggs cold, microwaved meats, cheese half melted, spinach not even cooked in. They weren’t even busy! Bye. Never again.
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December 2023 by aime
My mom tried to order cupcakes for a party and the lady picking up the phone gave a curt, short “greeting” before putting her on hold for over ten minutes. She hung up and we made our own cupcakes. Customer service and quality has gone downhill.
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December 2023 by Lauren E.
Made me a beautiful wedding cake that tasted just as good as it looked. Just as I was hoping it would look! I only communicated with them over email since I don't live directly in town but they were very nice and helpful.
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November 2023 by Mario Lopez
Customer service is good but the donuts seem to be over
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November 2023 by Juan Martin
Yikes, I understand that they're trying to make a profit but this is bad. They are pricing themselves out of business. Overstaffing I suspect is the issue alongside a bad time bracket of hours open. A business can't make money closing this early in the day. Lower prices and expand hours, that's how to thrive.
