Petco is a pet health and wellness company offering a broad range of brand-name nutrition products and supplies for dogs, cats, birds, small pets, fish, and reptiles. The store provides full-service grooming, veterinarian services, Vetco Vaccination Clinics, pet adoption, and positive dog training classes. The environment is clean, and customers are greeted right away. The employees are consistently described as nice, helpful, kind, wonderful, friendly, and willing to help. Many customers report positive experiences with grooming services and finding the products they need in stock, appreciating the rewards program. They recommend the store as a good place for pet needs. However, significant concerns are raised about the birds for sale. Critics state the birds look unhealthy, sad, and agitated, kept alone in cages and overlooked. They argue it is cruel to use tropical birds for profit, as the birds need socialization, love, and their natural habitat rather than being in cages for life. While prices are noted as being a little high, the store remains a frequent destination for many pet parents due to its consistent stock and helpful team.
