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March 2024 by Kayla Westcott
It seems like every time I go here, there’s more and more dead animals all around. I know it’s common for them to pass due to various reasons but so many betta “cups” and tanks were filthy and obviously not taken care of. This was one of several deceased fish, and yes I’m positive it was gone and not just swim bladder etc. Sad to see.
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March 2024 by Hilda Valverde
I recently took my dog to Petsmart grooming and had a terrible experience with stylist Denae. Despite paying for grooming services, my dog's ears weren't cleaned, and his nails weren't trimmed as promised. To make matters worse, they didn't even bother to call when my dog was ready for pickup. When I went to retrieve my pup, I encountered a manager with a terrible attitude. Overall, the lack of proper care and unprofessional behavior make me hesitant to ever return.
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March 2024 by Heather Marshall
Very helpful staff...
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March 2024 by Clayton Moss (Mayo Moss)
The best big box pet store in the greater Wenatchee area. I go in to Petsmart semi-regularly (once or twice a month) and I am usually recognized by the staff and greeted in a friendly way. Everyone who works at this Petsmart feels like they care about the customer and their customers pets. The groomers are even understanding of my somewhat fractious cat whenever I bring him in for his trim. Great store, awesome selection, and fantastic customer service!
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February 2024 by Panda XTG
Love visiting the sad lonely animals ?
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December 2023 by Monti Sackett
$32!! For one small bag of wood shavings!!FML, if I wasn't desperate I wouldn't shop there!
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December 2023 by Anna Jo Adan
Very nice people. Our dog loves to go there.
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October 2023 by Maria Diaz
I will be returning to Elizabeth to groom our dogs. She did a wonderful job on bathing our husky and australian cattle mix.Husky was petfect, hardly even sheding afterwards this is the best anyones done.
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August 2023 by Carmen Granger
I just wanted to let you know how amazing one of your employees is. Shantell went above and beyond today for me. I came into the store and asked her if she could help me. I hurt my knee and can't bend down or lift and I needed help getting dog food. It takes me some time getting around, she walked with me to get the food and took it out to my car. I appreciate it more than you know. There aren't many employees like that anymore. You have a good one. Thank you again Shantell for showing compassion and care.
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August 2023 by Camila Rincon
Workers are nice, got my dog some treats and a new collar
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July 2023 by Triggered Kitten
Shantell was amazing! My husband was sad because his beta fish wasn't doing the best and Shantel helped me and educated me on all the things and different care that a beta fish needs!! She is truly a life saver. This isn't the first time either, she's always eager to help all of her customers and is so compassionate towards all the animals that are needing care ❤️ I've never felt like she is trying to upsell me like some of the other pet stores. She's very honest and straight forward about what you do and don't need to help your pet live a long healthy life. She also speaks from experience most of the time as she is a pet parent as well. Shantell! Thank you!! Sincerely, Hannah Briggs and the rest of the Briggs family.
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June 2023 by Abigail Blagg
There are plenty of spots around town to buy dog and cat food, but only a few where pets are sold or adoptable. When I go to a petsmart I am going to see what cool and interesting options they have, kinda annoyed that they are extremely lacking in that department and only seem to care about dog and cat food
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April 2023 by Tammy Long
Good place for almost everything you need for your fur babies. Wide variety.
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February 2023 by Brandon Cruz
I'm a new reptile owner and the staff here was extremely helpful in getting my startup tank setup. They're always very willing to give you their time to help you out. April helped me with finding crickets recently even though there seemed to be none. This store is my jam.
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February 2023 by Analisa Rudolph
A few months ago I came here and a friendly young lady asked if I needed help, which I did. This time I couldn't get any help and when I asked two different employees a question, all I got was "ummmm, ah, hmm", I don't know. And that was that.