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October 2023 by Cort Anderson
Great staff, with wider hours than most other pharmacies.
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September 2023 by Charles Ashbrooks
This pharmacy is and has been on a steady decline when it comes to service. Bogus text confirmations, Rx's not finished when they're supposed to be. Just poor in all respects. I don't use this pharmacy but my wife does. I'm trying to get her to change. Fred Meyer, Walgreens, any place at all. It's got to be better than East Wenatchee Safeway! If you're looking for a base pharmacy for your family, take my advice. Overlook this one. You'll be happy you did.
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July 2023 by Alana R.
cashiers are working hard up front and seem personable -however the pharmacy gals working the registers are absolutely rudeThey need serious help with customer service basics
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July 2023 by Green Slime
Staff isn’t friendly and the only one who really knows anything is the pharmacist.
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June 2023 by alicia loree
Worst pharmacy I have ever had to deal with. The lady at the front counter is incredibly rude and unhelpful like you are interrupting her day and took over 7 hours and multiple trips in to get one prescription filled! Kept telling me they just received it and to come back in 30 minutes, came back almost 2 hours later and it still wasn't ready! I will never use this pharmacy again.
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June 2023 by Kellie Stevenson
So far I have not had any problems with prescriptions being filled but had very bad experiences with a couple gals at the counter. Unprofessional in how they greet a customer, rude, cocky, you name it. If Safeway has a training department, they seriously need to send someone to that store to teach BASIC customer service skills like “Hello” “How May I help you?”. Instead you get the annoyed look and “DATE OF BIRTH?” followed by the immature ignorant eye roll. If you don’t like it there, leave! I can’t believe this one girl is still employed there. She is beyond rude every time! Reading some of the other comments, looks like she has been rude to others as well.
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May 2023 by Kayla Larson
The lady named Lace was extremely rude, with a terrible attitude. Several customers witnessed her get into it with a customer and couldn’t believe how disrespectful she was. The pharmacist had to step in to take over after Lace stormed off and said she wouldn’t deal with the customer. They sent the text that the prescription was ready before it was so I was there a long time waiting with a sick toddler. I suggest going to another pharmacy.
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March 2023 by Clare Hamlin
If I could give none I would. There is a particular woman who has been rude every encounter I have had with her. Other staff have been nice but 0 social skills. Doesn't greet you very rude
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February 2023 by Alicia Mann
Crazy lines and wait times for already filled scripts. Pharmacist is nice and they have a few helpful employees but they also have a couple of the rudest employees I have ever encountered. One girl who is a new hire has been so rude a couple times that we are changing pharmacies.
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December 2022 by Martha Avalos
So rude and so unprofessional they’ll have you waiting for your medication for up to 4 hrs, and they don’t ever answer the phone even after you leave a voicemail they don’t call you back never going back here.
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December 2022 by LM L.
I have gotten my meds at Safeway pharmacy for 30 + years... they used to be extremely efficient... now..not at all! I am changing pharmacies! Definitely do not recommend Safeway pharmacy! They don't even deserve 1 star!!!
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December 2022 by Daniel H.
Nothing good to say about this pharmacy. There is almost never an instance where I just go pick up my meds. There is always a problem when I come here. 3/4 of the time I see their Techs talking to a customer its about why they had to wait half an hour to be told their medicine will not be ready until after the next presidential election. My favorite game that these people *consistently* play with me is "it'll be ready in 10 minutes" and it never-EVER is. Currently in their waiting room I believe I am going on 30 minutes after being told "10 minutes" after waiting about 20 minutes in line. I am firing you guys-your word is useless, and your skill is nonexistent. GET THIS GUYS-I left work at 2pm knowing it would take them hours. This is a result of their past performance. I am not going to continue waiting for these chuckleheads or take time off work for them. Waste of time.
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November 2022 by Mitchell Bryant
It seems like the people here enjoy wasting your time. They dont know how to work the computer software well.
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November 2022 by DiabloSlayer (823)
It seems like the people here enjoy wasting your time. They dont know how to work the computer software well.
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October 2022 by Norm Mooney
Its a joke , my RX is never ready. I'm always being told to come back later. Where isca good place to switch ?