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January 2024 by Dennis Mallory
Nice people of there is a problem clean site
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November 2022 by Christine Ness
Thank you Erica for all your help! Excellent customer service. Would definitely recommend!
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June 2022 by brad dahlgren
Bethany is the best ever… I’ve been renting storage units at self storage and here she is the best employee I’ve even dealt with in my 15 years of renting. She is very on point with everything she has done for our mishap here with the gate she made everything so convenient and ready for me when I needed it, texted me every action that was taking place to get this resolved. Great, great, great communication!!Will always recommend her to anyone that is looking for a space!Thanks Bethany.
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May 2022 by Ed Fajardo
Customers do not deserve this treatment (05.18.22):Great privately owned storage units and rentals but Bethany is rude and condescending: I just talked to her and asked about any promotion available since thinking about switching to a larger unit and receiving a mail notice that prices are going up. I did not understand her explanations which she exclaimed,” Are you getting it? And further, “ is the (light) bulb on now?”, citing did “ I get it” again over and over again. These comments are rude, inconsiderate and outright condescending. She did not recognize her offensive mannerism and apologized but without being earnest and obviously dismissive. It’s disgusting, offensive and poor customer service and least to say, unprofessional.Customers do not deserve this treatment.
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January 2022 by Tim P
Great storage facility, very friendly staff. The online payment method is, however, kind of a nightmare. Your password will be dumped at a moment's notice, and when you do the "forgot password" thing, he email you've been told is forthcoming never shows up. I just paid by phone, which is also quite painfully long. Otherwise, great place. This sounds like whining but it's the only way I can find to get their attention about it.
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November 2021 by Melissa England
Best storage facility I've ever used. Clean and secure.
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April 2021 by Chris Hopf
Exceeded expectations with every interaction with the staff. Excellent communication and always friendly and willing to help.We would certainly recommend and use this location again.Hope the owner recognizes their contributions ... they deserve it.Thanks again : )
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April 2021 by Shawndra Fiorina
Clean office and units, fair prices , friendly ,helpful and efficient staff.
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February 2021 by Mike Bell
Dry, clean, and secure. A little more expensive than the storage lockers, but not dingy or dank like other places. Good drive up access and nice units
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December 2020 by Rose Ottinger
Reasonable prices on storage lockers. They send payment reminders which are helpful, I recently moved from my old address and forgot to send the new address and they were on top of it gave me a call so I would not be late on my payment.
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September 2020 by Allison L.
This place is the best, the cleanest, the nicest one. I tried the "orange" place, and their facility was filthy! So gross. Armadillo was a few dollars more....but sooo worth it! Believe me, Armadillo is the best one to use!
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August 2020 by Jacob Healey
Clean and secure but the staff is as rude as they get. On multiple occasions where I could not access my storage unit, due to technical issues, the staff could care less. Most recently when attempting to access my storage, Victor at the front desk refused me access and refused to even speak with me about the matter, slamming the office door in my face. I have since left multiple messages for the manager, Kristy, who refuses to call me back. Someone needs to teach the staff some empathy and customer service skills.
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July 2020 by Claire K
I had a unique situation where I needed to get into my storage unit to get my passport- the key broke in the lock- a lock they provided me- and they would not open it to help me unless the person on the lease who is my mother and who is currently out of town was present. we have the same last name and a call to her would have made it clear that it was totally fine. The man who was “helping me” - heavier man with black hair in a little bun - was rude, unhelpful and unsympathetic. I understand liability but I also think great customer service is understanding and listening to a situation. I am very upset.
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February 2020 by Shannon Knauss
Better security than most storage places.
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January 2020 by Aimee B.
Had a couple good to great experiences here over the years. Prices are the lowest around and the customer service is excellent. Some places have some really rude or shady characters or creepy but they were professional and thoughtful. I felt welcome to use the bathroom, the moving truck, have coffee every time I came by, which was a few times a week since I kept my inventory there. They didn't give me a hard time about spending several hours there organizing and even packaging my sold items for shipping In My unit on a regular basis, and they even let me host a sale out of my unit, and catered to letting people back to my unit for the viewing if items. And, connected me with a couple people that needed help and ea bed a little money too. How a business should be, it's fewer and farther between that I feel like anyone cares anymore in business and government. Refreshing and just good business.
