-
October 2023 by K B.
SUCH a disappointment! First they rescheduled our move, then they were late, then they tried to rush out after admitting to forgetting we had boxes downstairs. Our entire household would have easily fit in the truck, but by the time they let us know they forgot an entire level of our house they said they would have to repack and could they come back next week... We had to assist them in getting things out and in because the incompetence was severe. They wanted to take doors off, so we taught them about angles. There were "3 professional movers" but one was so little he feared lifting a duffle bag and stood there while I carried in stuff from the truck on the other side. We unexpectedly needed to disassemble a crib and they were told not to worry about reassembly if it would take more than ten minutes. Dude would not give up and spent more like 35 minutes only to leave us with screws falling out of the structure in the weeks following. I asked very reasonably to be refunded even slightly and it took nearly two months for some guy there to e-mail me back with the claim that I was lying. It's a family business so I really tried to be understanding, but the experience impacted our move negatively enough for me to write this review. I do not recommend Careful Movers.
-
August 2023 by Nellie Hughes
These folks are amazing! They delt with my unique situation wonderfully and were professional, kind, quick and did a great job. I would suggest them to anyone who is looking for great movers.
-
June 2023 by Rick P.
I called Careful Movers and asked them to move my hot tub off of my patio then back on a few weeks later after a new patio was installed. They said the price would be $700. I thought that price was pretty danged high, but it needed to be done and I assumed it would include moving it off of the patio, then back on a few weeks later since that was what I requested. They showed up and moved it off the patio into the yard in about 10 minutes. They said I had to pay right then, so I did. When I called them a few weeks later to move it back on the patio, they said they could come in a few days and it would be $700. I reminded them I had already pad the full price for moving it off then back on. They said that that was only the charge for the day they were here, and I would have to pay again. I stated that $700 for less than 15 minutes of work was absolutely outrageous and I wouldn't be paying that. All they said was OK, thanks. Do not hire these guys for anything, I consider them to be deceitful and dishonest in their charging. I am truly disappointed and would never use them again, ever!
-
June 2023 by Jennifer Koszarek
Careful movers were quick to respond, friendly and efficient. I initially had scheduling issue on my end and they were understanding and willing to work with me to get the job finished. They brought their own equipment and were cautious with the oversized item being moved. I'd use them again for moving services!
-
April 2023 by Erin Carver
We used them about 4-5 years ago and were so happy with their service at that time, so when we moved again last summer they were the only ones we called. We set the move date/time with them on the phone, then sent an email to confirm. Yes, they said, you are on the calendar. Only...they didn't show up! I finally called and was told we weren't on their calendar, but they could make room for us in 2 days. Ok, fine, as by then it was too late to call anyone else. We had already moved our pet supplies, bedding, etc. by car, so we had to sleep two nights on the hard floor at the new house. They did show up on the newly scheduled day, although it seemed to take longer than it should have, and my neighbor told me later that everytime they were outside there was a lot of just standing around doing nothing (they bill per hour). I had asked several times through the process for some kind of discount to compensate us for all this inconvenience, and was told only the boss could agree to that and he was out of town and to call the office the next week. Well, I did call them twice the next week and both times was told they'd take the message and the boss would call me back. He never did. Very disappointed with everything about our experience with this company last summer.
-
January 2023 by Karen Favazza
Decent movers, long time knowledge of the company employees. They can move large hottubs,many years experience in piano moving, and high-quality / high price pieces.
-
October 2022 by Tyler Cobb
I needed a hot tub moved from curbside to the back yard and they were able to accommodate me within a day. Super helpful customer service and the crew was able to make the move quickly and easily. I'd highly recommend.
-
October 2022 by Jessica Savini
Had a great experience with Careful Movers. We had a specialty move request for a piece of scientific equipment and they were the only company to not scoff at me and my request. They were able to provide me with a quote, come out for a site inspection and get our equipment moved quickly! They also made sure to take great care to ensure our building was properly protected to avoid damage. Friendly, Courteous, and efficient. Would recommend!
-
October 2022 by Shannon Knauss Q.B.E.
Tristan is a VERY careful mover. I've had bad experiences with careless , thieving, overcharging movers . I'm glad to have found Careful . If you are shopping for movers , you want local movers that won't disappear with your stuff and who care about reputation. Don't let price be your only deciding factor , you want workers who are paid well , who had the job yesterday and want to keep it. Moving is a hard job not many want to do , they should be paid! The cheap quote over the phone most often gets lots of extra charges later or they move so slow to use up hours or workers that will steal anything, open your boxes so you won't even know til later. You will have none of these problems with Careful . They are not sketchy , they train the new guys and reward them for a job well done. I'm a move coordinator & I do all of the packing for people who need help. I'm qualified to judge by experience. Ive met more movers than I care to remember.
-
October 2022 by Steve Malloy Piano
I'm a Piano Technician here in Kitsap County, Western WA State. For 10 yrs, Laron Williams & his crew have Transported & moved Pianos for me several times. Be CAREFUL whom you Call, for Piano moving Expertise !! Call Careful Movers every time!
-
September 2022 by Jeff H.
During their busy autumn moving season, Careful Movers helped me move large planters and a potted tree from my 2nd floor balcony to a friend's yard a few miles away. The move was on short notice, at the request of the property managers who intended to replace the balcony deck. Careful Moving provided an estimate (their minimum charge), fit the move into their busy scheduled to meet my deadline, showed up on time, carefully moved the planter and tree. They charged exactly what they estimated. This is a local family owned business. They helped me in a near emergency, communicated clearly, showed up on time, carefully moved the contents of my balcony, and delivered it to my friend's garden, and charged me exactly what they said they would. Who could ask for anything more?
-
August 2022 by Lucy Klein
DANG these guys are great! Had a very unusual request with re-leveling my hot tub on gravel and they went above and beyond on helping figure out beat steps. Turnaround for scheduling was so quick, and they were in and out within an hour and were so careful and kind with everything. Highly highly recommend. And if you’ve got a slightly unusual request - there’s never any harm in asking and seeing if it can be done!Thanks guys! Y’all rock.
-
July 2022 by E C.
I'm very disappointed with Careful Movers. They were not careful and were unprofessional. They arrived an hour outside of the window of time they were expected to arrive (as stated in the contract) and were unprepared for our move. They brought zero boxes and were unable to pack anything for us. We asked multiple times to move a large pot off of our balcony and it never got moved. I found wrappers from OUR granola bars left littered through-out our office and they requested lunch/dinner be purchase for them on our drive to our new home. I seriously would reconsider using this moving company. The only thing positive I can say is they were available on the day we requested but now I know why. Look elsewhere. It's worth the wait.
-
April 2022 by JD Salinger
This mover truly cares. I was heaitant to move a hot tub - because so much can go wrong in the move; leaving one with a many thousands of dollar piece of scrap. From start to finish, Careful Movers did everything right. The scheduling was simple, their bid was transparent, fair, and honest. They even scheduled me earlier than I could have reasonably hoped. The price was worth every penny. The crew doing the job were truly experts. Beyond strength, they had the calm, efficient, careful professionalism of surgeons. They treated the tub as though it were their own while negotiating a tough extraction. I can't say enough how great they were. This is an excellent company with excellent professional movers, experts at moving hobs requiring real skill. I have no family, friendship, or financial interest in the company. I'm just a very grateful and happy customer.
-
April 2022 by Fran S.
This was our first time using a moving company and Careful Movers made it a great experience.First, I appreciated that they were able to get me on their schedule with shorter notice and provided me all the information I needed to book with them. During the move Angel, Tristan and Lucas were quick, efficient and handled all home goods with care.I would recommend Careful Movers and hope to use them again in the future if we have to make another move.
